Darren Suders Email & Phone Number

Greater Atlanta Area

CallTower is the leading provider of hosted enterprise-class unified communications solutions for growing organizations globally.We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.Responsibilities: • Proactively develop CallTower’s southeast region marketing “mindshare” objectives, growth targets, and critical milestones associated with productive partner relationships.• Manages, coaches and educates sales partners regarding CallTower solutions, processes and procedures to improve partners sales success • Coordinates the involvement of company personnel, including support, service, and management resources, in order to exceed partner expectations.• Proactively assesses, clarifies, and validates partner needs for the region on an ongoing basis.• Proactively recruits new qualifying partners.

Greater Atlanta Area

SoundConnect’s mission is to deliver award winning business class communication technologies that result in overall efficiency improvements for the individual users and organizations.• Responsible for the channel business development and sales strategy for SoundConnect.• Collaborates with SoundConnect partners to qualify and strategize on prospective sales opportunities.• Represents the company and maintains a high level of contact with all partners and customers

Greater Atlanta Area

• Manages and directs staff including recruitment, selection and development to achieve Company goals and objectives • Develop and manage sales, revenue, and budget forecasts. • Identifies major competitors, potential customers, trends, and developmental opportunities.

• Developed a comprehensive business development and sales strategy• Accomplished 30% year over year sales growth• Strong management accolades

• Responsible for selling the wholesale conferencing solutions, by targeting telecom carriers, clec’s, lec’s, blec’s, system integrators, consultants, and master agencies.• Accountable for continual prospecting activities with significant efforts in hunting.• Build new business partnership obtained through hunting from beginning to end in an accurate and timely manner.

•Responsible for client retention and satisfaction for 1,600+ customers•Support 400+ sales agents in establishing, maintaining, and upgrading new and existing customers.•Implemented and developed, within six months of promotion, a customer growth plan that improved profit margins and increased customer usage up to 62% per customer

•Manages all existing customer service inquires, billing questions, product features/functionalities, and future enhancements.

•Effectively and efficiently respond to a variety of technical troubleshooting conditions