Darren Suders Email & Phone Number

Greater Atlanta Area

• CallTower is the leading provider of hosted enterprise-class unified communications solutions for growing organizations globally.We enhance our clients’ strategic and business operational capabilities by integrating.
• Proactively develop CallTower’s southeast region marketing “mindshare” objectives, growth targets, and critical milestones associated with productive partner relationships.
• Manages, coaches and educates sales partners regarding CallTower solutions, processes and procedures to improve partners sales success
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to exceed partner expectations.
• Proactively assesses, clarifies, and validates partner needs for the region on an ongoing basis.
• Proactively recruits new qualifying partners.

Greater Atlanta Area

• SoundConnect’s mission is to deliver award winning business class communication technologies that result in overall efficiency improvements for the individual users and organizations.
• Responsible for the channel business development and sales strategy for SoundConnect.
• Collaborates with SoundConnect partners to qualify and strategize on prospective sales opportunities.
• Represents the company and maintains a high level of contact with all partners and customers

Greater Atlanta Area

• Manages and directs staff including recruitment, selection and development to achieve Company goals and objectives
• Develop and manage sales, revenue, and budget forecasts.
• Identifies major competitors, potential customers, trends, and developmental opportunities.

• Developed a comprehensive business development and sales strategy
• Accomplished 30% year over year sales growth
• Strong management accolades

• Responsible for selling the wholesale conferencing solutions, by targeting telecom carriers, clec’s, lec’s, blec’s, system integrators, consultants, and master agencies.
• Accountable for continual prospecting activities with significant efforts in hunting.
• Build new business partnership obtained through hunting from beginning to end in an accurate and timely manner.

• Responsible for client retention and satisfaction for 1,600+ customers
• Support 400+ sales agents in establishing, maintaining, and upgrading new and existing customers.
• Implemented and developed, within six months of promotion, a customer growth plan that improved profit margins and increased customer usage up to 62% per customer

• Manages all existing customer service inquires, billing questions, product features/functionalities, and future enhancements.

• Effectively and efficiently respond to a variety of technical troubleshooting conditions