Secure Today for a Better TomorrowWe envision a world where each day is safer and more secure than the one before.This is the vision at the core of Palo Alto NetworksIt’s why we’re committed to continually innovating. We’re here to help make our customers—and all of the people who they touch—safer and more secure every day.

As a Service Account Manager (SAM) I engage with key Palo Alto Networks customers to personalise their services experience and ensure a successful Palo Alto Networks deployment. A key focus is ensuring a working partnership with Palo Alto Networks Services - Customer Success teams with each Customer utilising standard governance methodologies which ensures great communication.The SAM role is essentially the "glue" between the Customer and Palo Alto Networks post sales delivery teams which ensures alignment of our technology with the business and technical needs of our our Customers.

The NIIM Human Research Ethics Committee (HREC), registered with the National Health and Medical Research Council (NHMRC), plays a key role in the ethical oversight of research in humans. It receives and considers both internal and external research proposals involving human participants to ensure that they are in accordance with the relevant national standards and guidelines for research.As a Committee Member - Public, I am one (1) of two (2) members of the public, who have no affiliation with the institution or organisation, are not currently involved in medical, scientific, legal or academic work, and am from the community in which the institution or organisation is located. My role is to provide a man on the street view to applications and other items of business for the NIIM Human Research Ethics Committee.More info: https://niim.com.au/research-education/niim-human-research-ethics-committee

Ringwood Golf Club is a community golf club operating on the Maroondah Council run golf course. The golf club has a proud history having existed for over 50 years. Performing this volunteer role gives me an opportunity to give back to a sport that I have a huge passion for and a club that has a great culture and proud successful history.As Vice president I am responsible for supporting the President and the rest of the committee along with having direct responsibilities for managing the RGC website and the IT systems and processes of the club.

Leading the management and delivery of all Consulting and Education services across APAC.Leading a motivated, passionate and experienced team of AppDynamics Architects, Consultants, Trainers and Project Managers across the Asia Pacific region.Focused on successful customer engagement and AppDynamics outcomes so that the power of AppDynamics is realised quickly with our customers.Utilising our Appdynamics Enabled Subcontractor (AES) certified partners network to enhance our team on our various projects cross the region.

Managing a motivated, passionate and experienced team of AppDynamics Architects, Consultants, Trainers and Project Managers across the Asia Pacific region.Focused on successful customer engagement and AppDynamics outcomes so that the power of AppDynamics is realised quickly with our customers.Utilising our Appdynamics Enabled Subcontractor (AES) certified partners network to enhance our team on our various projects cross the region.

AppDynamics are the global leader for 3rd generation Application Performance Management (APM) software for modern application architectures both in the cloud and the data centre, delivering solutions for highly demanding, complex, distributed, dynamic and agile environments. If your business relies on Applications to be successful, we can help. Our "Application Intelligence Platform" includes Application Performance Management, Mobile and Browser End User Monitoring, Application Analytics, Transaction and Log Analytics, Database Monitoring, Server Monitoring, Web Server Monitoring, and Browser Synthetic Monitoring. Common languages we work with include Java, .NET, Node.js, PHP, Angular.js, Python and more..

Originally employed by Quest Software who was acquired by Dell in late 2012.Initially my role was to manage and improve the delivery of engagements. This was achieved through development of appropriate processes to support the Consultants delivering the engagements and by enhancing the engagement and communication with our customers.In 2012 my role was expanded to include management of the Services sales scoping process which covered area's such as reviewing requirements, determining services approach, managing services scoping calls, development of Statements of Work including activities and assumptions, rates & high level project delivery plans. With significant growth in the Services business, my role currently focuses on Services sales, project management of key projects and supporting a 2nd Engagement Manager who is focused purely on engagement delivery.

Responsible for the Operational Delivery of the Enterprise IT Management (ITSM) practice. Developed a successful Graduate Consultant development program to enable internal growth/development of future ITSM consultants. Enhanced the operational, software development and project practices to enable repeatability, higher quality, ownership and empowerment within the team.

Managed the Altiris Consulting Service operation within Symantec. Provided Services pre sales and management for large Services opportunities across Australia & New Zealand.

Responsible for the Management of the Altiris Professional Services organisation within APJ which included Consulting, Education and Support services. Expanded the business revenue from $650K to $2.5M per annum

Managed a Service Delivery team of 45 staff with a monthly revenue in excess of $450K. Developed business requirements for a new company wide Services management software solution.

Developed the Services business of Centari Systems into a self funding profitable operation that started with 6 staff and was 35 at the time Commander bought Centari. Developed a strong team culture and High Quality Customer service mentality.