Darren Wilson Email and Phone Number

Point of Contact: I am the first port of contact within the business. I can assist clients with their ongoing claims, advise and update homeowners on their work progress and claims, and ad hoc telephone enquiries.Process Improvement: I am the QMS Representative for the business’s ISO 9001 accreditation scheme. I analyze existing processes within the business to identify areas for improvement; streamline operations, reduce costs, and enhance overall efficiency.Quality Control: I ensure the business’s quality standards are kept high and adhere to the client’s standards.Budgeting and Cost Control: I maintain the business’s financial records, including recording transactions, updating ledgers, sales invoicing, bank reconciliation, VAT returns, cash forecasting and payroll.

Customer Service: Provide assistance and information to visitors or employees. Serve as a point of contact for individuals seeking directions or information.Surveillance and Monitoring: Keep a watchful eye on the premises through patrols, surveillance cameras, or other monitoring systems. Monitor access points to ensure only authorized individuals enter the area.Patrols: Conduct regular patrols of the property to deter and detect security threats. Respond to alarms or other security incidents.Reporting: Document and report incidents, accidents, or suspicious activities. Maintain detailed and accurate logs of security-related activities.

Document Preparation: Drafting and editing legal documents, such as contracts, pleadings and correspondence. Organizing and maintaining legal files and documents. Managing document version control and ensuring accuracy.Client Interaction: Interacting with clients, answering phone calls, and responding to inquiries. Updating clients on case status and scheduling appointments.Filing and Court Filings: Filing legal documents with the court or relevant administrative bodies. Ensuring compliance with court rules and deadlines.Administrative Support: Managing office supplies and ordering as needed. Handling incoming and outgoing mail.

Front Counter and Drive-Thru: Taking orders and handling transactions. Handling cash.Kitchen: Prepare and cook food items, ensuring quality and safety standards.Opening and Closing: Prepare the restaurant for opening times. Complete end-of-shift duties and cleaning of the restaurant.