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A senior Infrastructure and Operations Manager with proven experience leading technology teams to design, deploy and support business critical systems and services. Exceptional leadership, project management, technical and commercial skills help deliver highly complex projects, while maintaining and improving operational and business-as-usual capabilities.Detailed understanding of best practice operations and service management methodologies based on adapting existing frameworks (ITIL, Agile) to meet organisation needs. Significant experience designing and implementing processes to improve the quality and efficiency of core business activities.In depth knowledge of a large range of application, server, network and data centre technologies including server platforms, network devices, cloud & virtualization platforms and custom developed software. Proven track record managing and supporting in-house and outsourced application support and development teams.
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All3MediaUnited Kingdom
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Group Technical Operations DirectorAll3Media Jul 2022 - Feb 2024London, England, GbAccountable for delivering, improving and maintaining Enterprise, Cloud and Cyber Security technology services across a highly federated media groupLeadership of group-wide technology teams and individuals managing direct and indirect reports to deliver the needs of the various businesses, ensuring resilience of key systems, managing risk and protecting core assets.Ownership and management of overall technology strategy, budgets and day-to-day operations. Key focus on increasing automation, improving efficiency and reducing costs where appropriate.
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Head Of Infrastructure & OperationsBauer Media Nov 2014 - Jul 2022Hamburg, DeLeadership of Infrastructure & Operations teams in the UK and Germany providing core services and technology support to Bauer's publishing and radio business.Focus on delivering technology solutions to provide genuine business benefits.Areas of responsibility include on-prem infrastructure & cloud services and compute, networking, data centre and telephony technology. Responsible for UK Information Security operations.Key initiatives include the transformation of Infrastructure & Operations to a globalised operating model - restructuring technical teams in multiple countries to provide a more consistent, efficient and effective global I&O department.Significant experience managing department and project budgets balancing costs and business benefits. -
Network Operations ManagerAdapt Nov 2013 - Nov 2014Leadership of a department responsible for company-wide network operations including design, implementation and support of managed service customers and provision of a core service provider networkDay to day involvement implementing customer solutions ranging from complex transactional web hosting solutions through to highly secure multi-site government infrastructures. Involvement in solutions accredited to PCI, IL3 and ISO27001 security standards.Responsible for the delivery of key strategic projects including a transformation programme to outsource a large number of non-strategic network elements and a restructure of the Operations team to improve efficiency and employee engagement & motivation.Management of IT CAPEX and OPEX budgets. Focus on generating cost savings and operational efficiencies.
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Head Of It Service OperationsNetnames (Previously Group Nbt) Sep 2008 - Nov 2013London, GbResponsible for all aspects of IT Services including Service Desk, Application Support, Operations and Engineering functions. Management of technical staff in multiple European countries.Senior stakeholder for the architecture and strategy of a wide variety of customer facing and internal systems – including critical business services, very large-scale Internet platforms and in-house developed applications.Responsible for establishing and maintaining key vendor relationships including negotiations of pricing, terms & conditions and regular service reviews Hands-on responsibility for the design and implementation of key transformation projects -
Director, Network ServicesNarrowstep Jul 2006 - Sep 2008UsManager of the technical operations department of a busy internet video provider; Responsible for infrastructure design, network support, DBA and IT functionsTechnical authority for the design of new server and network infrastructures Responsible for the design and implementation (hands-on in many areas) for numerous technical initiatives to improve the Narrowstep Content Delivery Network and Data Centre infrastructureProvided key input to pricing models and high value customer RFPs to help drive Narrowstep revenue.Involvement in strategic company M&A activities to provide technical input and validation -
Manager Network Economics & PerformanceEasynet Jul 2005 - Jul 2006London, London, Gb -
Services Architecture ManagerEasynet Apr 2001 - Jul 2005London, London, Gb
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Internet EngineerColt Technology Services Jun 1999 - Apr 2001London, Gb
Darren Wiltshire Skills
Darren Wiltshire Education Details
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The University Of BirminghamElectronic And Computer Engineering -
The Open UniversityMaster Of Business Administration (Mba)
Frequently Asked Questions about Darren Wiltshire
What company does Darren Wiltshire work for?
Darren Wiltshire works for All3media
What is Darren Wiltshire's role at the current company?
Darren Wiltshire's current role is Experienced Technology Leader.
What is Darren Wiltshire's email address?
Darren Wiltshire's email address is da****@****ail.com
What is Darren Wiltshire's direct phone number?
Darren Wiltshire's direct phone number is +4420701*****
What schools did Darren Wiltshire attend?
Darren Wiltshire attended The University Of Birmingham, The Open University.
What skills is Darren Wiltshire known for?
Darren Wiltshire has skills like Data Center, Itil, Security, Virtualization, Cloud Computing, It Service Management, Telecommunications, Management, Saas, Iis, It Strategy, Networking.
Who are Darren Wiltshire's colleagues?
Darren Wiltshire's colleagues are Kate Blumhof, Poppy Taylor, Brogan K., Leonardo De Freitas, Sara Geater, Emma Davis, Dale Grayson.
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