-Provided a friendly, knowledgeable first contact at the optometrist's office-Maintained the schedules of several doctors along with a team of other talented receptionists-Processed payments, insurance claims, OW/ODSP claims; maintained records of payments in both hard copy and digital copy-Utilised medical file software to serve patients quickly, efficiently, and comprehensively

• Opening and closing the store, including counting cash, organizing and filing documents, and managing deposits• Keeping track of over 200 teas and their ingredients to aid customers• Helping with interviewing and training processes for new employees

• Opened and closed the store while maintaining cash systems• Created schedules and maintained store budgets• Health and Safety representative