Management of office facilities – environment, janitorial, storage, heating and cooling issues, lighting, and security. Coordinate painting, cleaning, and plant maintenance. Manage of service clerks. Furniture purchase/allocation. Coordinate office moves, over see mail and production room services. New hire office preparation. Support for all Towers Watson Standard Applications (Windows XP, MS Office, Internet Explorer, Outlook, etc.) Windows desktop operating system configuration and troubleshooting. Network printer and printing support. New hire system setup. New hire IT orientation. Maintenance on existing systems. Hardware inventory. Equipment relocations. Resolve all calls in a timely manner. Coordinate monthly staff meetings to discuss issues/concerns. Train temporary employees as needed. Ensure associates are knowledgeable of the office filing system and manage the filing process. Oversee the purging and archiving of any files to conserve space Coordinate office moves. Maintain vacation and back-up schedules for clerical staff. Responsible for setting processes and procedures to ensure timely and efficient filing of client information; coordinating work to ensure filing is completed from one shift to the other; answer questions from associates and other clerks; locate files/information; set positive attitude and tone to provide the best customer service possible

Management of office facilities – environment, janitorial, storage, heating and cooling issues, lighting, and security. Coordinate painting, cleaning, and plant maintenance. Manage of service clerks. Furniture purchase/allocation. Coordinate office moves, over see mail and production room services. New hire office preparation. Support for all Towers Watson Standard Applications (Windows XP, MS Office, Internet Explorer, Outlook, etc.) Windows desktop operating system configuration and troubleshooting. Network printer and printing support. New hire system setup. New hire IT orientation. Maintenance on existing systems. Hardware inventory. Equipment relocations. Resolve all calls in a timely manner. Coordinate monthly staff meetings to discuss issues/concerns. Train temporary employees as needed. Ensure associates are knowledgeable of the office filing system and manage the filing process. Oversee the purging and archiving of any files to conserve space Coordinate office moves. Maintain vacation and back-up schedules for clerical staff. Responsible for setting processes and procedures to ensure timely and efficient filing of client information; coordinating work to ensure filing is completed from one shift to the other; answer questions from associates and other clerks; locate files/information; set positive attitude and tone to provide the best customer service possible