Darrin Smith Email & Phone Number

Australia

Sydney

• Inbound and outbound patient enquiries
• Identifying the patient's needs
• Clarifying information, assisting with requests for resources
• Escalations, complaint resolution and customer retention
• Maintaining patient satisfaction
• Coordination between our internal clinical and operations teams, external pharmacies, clinics, suppliers and other key stakeholders.

Sydney, New South Wales, Australia

• On a weekly basis generate the reports UL723 & UL571 and save to the bank’s relevant folder
• Transfer loan documentation from the branches to the assessor’s folder for matching
• Ensure there is a signed contract on file. Communicate with relevant internal parties as required if not on file
• Ensure all loan documents to be matched are saved as a PDF file. Convert if required
• For new mortgages, add in the issuing packet from the bank’s solicitor’s platform. This includes the Mortgage and CT.
• Remove any personal documentation prior to finalizing the completed file

Sydney

• Job Description:
• Works assessing home loan applications in secured lending for one of the Big 4 banks
• Works within a team of Credit Assessors and assesses files from a national queue.
• Primary responsibility for controlling credit verification/assessment processes and developing policies to ensure an acceptable level of risk is maintained.
• Ensuring operations and strategies and procedures are aligned with general company goals and in accordance with other functions.
• Develops, communicates, and implements medium to long term operating policies, strategies and tactics that may involve the interpretation and application of broader guidelines.

Sydney, New South Wales, Australia

• 50 collection calls per day
• Follow up phone calls.
• Source payments made to a closed bank account.
• Liaise with Finance Department to allocate these sourced payments.

Sydney, New South Wales, Australia

• Daily manual upload and reconciliation of credit card payments received from The Department of Education
• Process improvement
• Assist in the project management of the system automation for the Stripe project.
• Processing of credit card refunds for the Department of Education
• Reconciliation and check of the data integration into SAP

Sydney, Australia

MHFA courses teach mental health first aid strategies to members of the public. Mental health first aid is the help provided to a person who is developing a mental health problem, or in a mental health-related crisis, until appropriate professional treatment is received or the crisis resolves.Course content is derived from a number of consensus studies.

Sydney

Responsible for aspects of debtor control including: identify risk/potential for nonpayment and advise partner/lock up manager, refer bad debtors to Blake Dawson Waldron, prepare reports (including monthly top 10 ‘sinners’), maintain monthly key data and statistical information on billing and WIP for National Tax, build effective relationships with key.

Phnom Penh, Cambodia

• Choosing any topic, drove student’s conversation in an engaging manner.
• Gave students feedback on how they can improve grammar, pronunciation and vocabulary.
• Asked a lot of open-ended questions to encourage the students to speak in English
• During conversation, gave students corrections and feedback on how to improve pronunciation, grammar, vocabulary etc.
• Educated students in numerous vocational subjects

Sydney

Responsible for: managing a team of 7 Credit Controllers nationally including the application of best practice relating to credit collection to optimise company cash flow, manage the timely collections of debtors for a portfolio of 5 key accounts or $6.5m per month, manage high risk debtors, perform credit risk checks for new clients, maintained company.

Sydney, New South Wales, Australia

• Developed strategic plans of action towards the recovery of monies.
• Liaised with Commercial Managers, Fee Earners, and the Credit Manager in relation to updates on outstanding debt, past efforts of recovery and any future initiatives towards the collection of debt.Achievements:.

Sydney

Duties covered: Act as 2nd in charge for a team of 3 Credit Officers on a daily basis and assist Team Leader with the motivation and management of the team working to periodic deadlines. Managed the timely collection of debts for the key National accounts and built relationships with key stakeholders, in particular the Accounts Receivable Manager’s for our.

Sydney

Initiate and lead human resource programs and projectsConduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the causeProvide advice and recommendations to HR personnel for resolution of daily issuesFormulate strategic and practical plans to address human resource mattersAssist in recruiting.

Graduate Certificate, Human Resources Management/Personnel Administration, General

Accredited - Instructor Mental First Aid Australia, Education/Teaching Of Individuals To Become Accredited Mental Health First Aid Officer

Activities and Societies: Accredited to train individuals in mental health first aid. 2 day Face to Face Course White Collar employees.

Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Diploma Human Resource Management

Higher School Certificate

Masters, Human Resources Management And Services