Darrin Cooper
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Darrin Cooper Email & Phone Number

Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights at Pflugerville ISD
Location: Austin, Texas, United States 4 work roles 1 school
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Role
Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights
Location
Austin, Texas, United States
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Darrin Cooper is listed as Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights at Pflugerville ISD, a company with 1884 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Darrin Cooper.

Darrin Cooper previously worked as Guest Educator at Pflugerville Isd and UX Research Project Manager at Indeed.Com. Darrin Cooper holds Bachelor Of Arts - Ba, Radio, Television, And Digital Communication from University Of North Texas.

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Pflugerville ISD

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About Darrin Cooper

Darrin Cooper is a Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights at Pflugerville ISD. Colleagues describe them as "Darrin was an awesome Research Coordinator and I had the opportunity to collaborate with him on multiple projects and so grateful for his hard work. Darrin is an absolute pleasure to collaborate with on my studies. He is always on top of things when getting our project going, making sure I'm supported by keeping me informed and notified of updates throughout the entire project. Darrin is also an amazing team player - when the ResOps team was oversaturated with ticket requests, he helped out several team members and took on more than his load. This has a huge positive impact on both the ResOps team and the UXR community as we heavily depend on our recruiting windows. While that is a lot to juggle, Darrin handles it with ease and delivers the participants we need and when we need them and we could not do our research without Darrin's amazing support. I highly recommend Darrin!" and "I collaborated with Darrin on recruiting for a number of high impact generative research projects at Indeed. These recruits were always exceedingly complex and sometimes fairly fluid. Darrin's flexibility and constant communication through multiple channels were critical to getting my studies off the ground. He also had an extensive understanding of our database of users and his invaluable guidance on screening criteria meant we always recruited who we intended to, ensuring reliable and actionable insights. Darrin’s also so easy to engage with on projects. He's a great guy to work with, he’s very open and always shows a great deal of understanding and empathy for the researcher. Honestly, I would love the chance to work with him again and hope I get to in the future."

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Pflugerville ISD
Pflugerville Isd
Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights
pflugerville, texas, united states
Website
Employees
1884
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4 roles

Darrin Cooper work experience

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Guest Educator

Current

Pflugerville, Texas, United States

  • Teach school developmental guidance curriculum to students; help teachers incorporate guidance-related information into existingcurriculum.
  • Provide guidance to individuals and groups of students to develop education plans and career awareness; counsel individuals and small groups.
  • Consult parents, teachers, administrators, and other relevant people to enhance their work with students.
  • Work with school personnel and school district residents to obtain resources for students. Coordinate people and resources in the school, home, and community.
  • Use an effective referral process to help students and others use special programs and services.
  • Participate in planning and evaluating the campus standardized testing program; interpret tests and other appraisal results.
May 2024 - Present

Ux Research Project Manager

Austin, Texas, United States

  • Executed business process improvements by improving communication channels, advocating and assisting in the development of a comprehensive training guide for new hires, improving team efficiency and knowledge retention.
  • Anticipated potential delays by maintaining consistent communication with UX researchers and internal stakeholders, swiftly addressing concerns, demonstrating a proactive and adaptable approach to managing project.
  • Supported staffing efforts, aiding in the hiring and mentoring of 2 new team members to expand research operations.
  • Executed end-to-end participant recruitment for UX research studies, leveraging SQL queries, applying best practices in creating screener surveys, scheduling participants, collecting signed consent forms, and managing.
  • Prioritized tasks effectively to manage overlapping projects and deadlines, ensuring all research activities proceeded without delay
  • Collaborated cross-functionally with the legal team and UX researchers to revise and implement updated procedures for securely storing and deleting participant data, ensuring compliance with company guidelines and data.
Sep 2021 - Mar 2023

Sales Support Specialist

Frisco, Texas, United States

  • Conducted comprehensive documentation reviews, streamlining onboarding processes and reducing errors by 20%, which decreased onboarding time and improved the customer experience.
  • Facilitated a 70% contract renewal rate through meticulous preparation and distribution of account renewal reports, contributing to revenue continuity.
  • Ensured compliance of insurance policies and premium finance agreements, effectively minimizing legal risk exposure.
  • Served as an internal expert for quote exceptions and overrides, maintaining 95% customer satisfaction by providing accurate and timely resolutions to complex pricing issues
  • Responded to a range of policy and procedural questions from stakeholders, maintaining 100% compliance with company guidelines and operational standards.
  • Enhanced voice of the customer by implementing feedback into business processes, resulting in improved service delivery and stronger client relationships.
Jan 2019 - Sep 2021

Billing Analyst

Dallas, Texas, United States

  • Enhanced revenue recovery by $400,000 through accurate execution of month-end procedures and project management.
  • Maintained precise records and verified financial transactions, leading to a 25% improvement in decision-making efficiency.
  • Increased operational efficiency by 30% by meticulously handling sensitive documents.
  • Reduced processing errors by 15% through diligent oversight and quality control measures.
  • Achieved a 20% reduction in recovery check processing time, enhancing fund availability and client trust.
  • Streamlined billing processes resulting in more efficient financial operations.
Oct 2015 - Jan 2019
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1 education record

Darrin Cooper education

FAQ

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What company does Darrin Cooper work for?

Darrin Cooper works for Pflugerville ISD.

What is Darrin Cooper's role at Pflugerville ISD?

Darrin Cooper is listed as Experienced Research Operations Project Manager | Specializing in Coordination, Recruitment, Contracts & Budget Management | Driving Product Strategy with Valuable User Insights at Pflugerville ISD.

Where is Darrin Cooper based?

Darrin Cooper is based in Austin, Texas, United States while working with Pflugerville ISD.

What companies has Darrin Cooper worked for?

Darrin Cooper has worked for Pflugerville Isd, Indeed.Com, Stonemark, Inc., and Dimont.

Who are Darrin Cooper's colleagues at Pflugerville ISD?

Darrin Cooper's colleagues at Pflugerville ISD include Kelly Sedatole, Mitchell Berg, Trysha Nichols, Cynthia Hernandez, and Erin Leblanc.

How can I contact Darrin Cooper?

You can use AeroLeads to view verified contact signals for Darrin Cooper at Pflugerville ISD, including work email, phone, and LinkedIn data when available.

What schools did Darrin Cooper attend?

Darrin Cooper holds Bachelor Of Arts - Ba, Radio, Television, And Digital Communication from University Of North Texas.

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