Darrin Pieper Email & Phone Number

Minneapolis, Minnesota, United States

• Successfully manage end-to-end contract renewals, ensuring clear client communication and seamless execution.• Build and maintain strong relationships with key stakeholders, including clients, resellers, and internal teams to drive customer satisfaction and retention.• Engage with clients to understand strategic goals and align Jamf solutions to meet their needs, and maximize product value.• Advocate for customer interests across departments, resolving issues and ensuring consistent support.• Track sales activities in Salesforce for accurate forecasting and opportunity management.• Managed team building and CDI events on Workplace Culture Committee.

Minneapolis, Minnesota, United States

• Oversaw lease agreements, certifications, and recertifications, ensuring regulatory compliance and maximizing operational efficiency across various building programs (HUD, LIHTC, Section 8, and HOME).• Collaborated with the Executive Director to implement strategic initiatives and drive team cohesiveness and productivity.• Developed strong customer relationships by managing resident interactions, including addressing rent delinquency issues, while ensuring adherence to policies and procedures.• Mentored team members, fostering a growth-oriented environment and promoting collaborative solutions to achieve property objectives.

Minneapolis, Minnesota, United States

• Led all aspects of sales operations, including resident move-ins/move-outs, waitlist management, and application processing, ensuring smooth operations for a 192-unit building.• Built and maintained a referral network to drive applicant growth, employing targeted sales and marketing strategies to increase occupancy.• Initiated creative problem solving and critical thinking to overcome barriers associated with move in and out process.• Engaged and facilitated communication amongst team to ensure cohesive goals. • Provided customer service to potential residents as well their support teams of family, case managers and advocates.

Greater Minneapolis-St. Paul Area

• Provided superior customer service by educating customers about the refinance process, thus ensuring customer loyalty.• Facilitated cohesion between interdepartmental and outside vendors to insure prompt file completion.• Maintained an updated knowledge base of company and government rules and regulation on loan products.• Experienced in conventional, and FHA refinances systems and processes.• Utilized my time-management, multitasking and organizational skills required to succeed in a fast paced, high learning curve environment.

Greater Minneapolis-St. Paul Area

• Provided superior customer service by educating customers about the refinance process, thus ensuring customer loyalty.• Facilitated cohesion between interdepartmental and outside vendors to insure prompt file completion.• Maintained an updated knowledge base of company and government rules and regulation on loan products.• Experienced in conventional, and FHA refinances systems and processes.• Utilized my time-management, multitasking and organizational skills required to succeed in a fast paced, high learning curve environment.

• Reviewed daily deposit, checking for accuracy against totals.• Recorded Financial information in ledger books. • Ordered food and supply for the week based on sales.• Developed weekly employee work schedule.• Payroll

Plymouth, Mn

• Maintained order among 15 employees while bolstering leadership skills.• Refined procedures to make them more efficient. • Resolved customer issues/complaints on case-to-case basis.• Executed accurate and efficient cash transactions in a fast paced work environment.• Trained new employees frequently using interpersonal communication skills.• Oversaw food quality.• Monitored food preparation quantity based on sales.• Created relationships with customers.

Greater Minneapolis-St. Paul Area

• Mastered proper sales and problem solving techniques:• Quickly assessed customers’ needs to better relate products and services to the specific individual.• Provided superior customer service in order to ensure satisfactory customer sales.• Increased consistent revenue stream for Enterprise:• Secured fleet contracts with local companies.• Worked to increase positive relations with local dealerships and repair shops, thus ensuring Enterprise would be the preferred rental company.• Utilized and improved business-to-business, and customer sales skills.

• Maintained order among 15 employees while bolstering leadership skills.• Refined procedures to make them more efficient. • Resolved customer issues/complaints on case-to-case basis.• Executed accurate and efficient cash transactions in a fast paced work environment.• Trained new employees frequently using interpersonal communication skills.• Monitored food preparation quantity based on sales.• Created relationships with customers.• Oversaw food quality

Bachelors Of Science, Management

Activities and Societies: Big Brothers Big Sisters – Twin Cities, MN SCSU American Marketing Association-Member Relations Phi Theta Kappa.

Education record