Darrin Pieper Email & Phone Number

Minneapolis, Minnesota, United States

• Successfully manage end-to-end contract renewals, ensuring clear client communication and seamless execution.
• Build and maintain strong relationships with key stakeholders, including clients, resellers, and internal teams to drive customer satisfaction and retention.
• Engage with clients to understand strategic goals and align Jamf solutions to meet their needs, and maximize product value.
• Advocate for customer interests across departments, resolving issues and ensuring consistent support.
• Track sales activities in Salesforce for accurate forecasting and opportunity management.
• Managed team building and CDI events on Workplace Culture Committee.

Minneapolis, Minnesota, United States

• Oversaw lease agreements, certifications, and recertifications, ensuring regulatory compliance and maximizing operational efficiency across various building programs (HUD, LIHTC, Section 8, and HOME).
• Collaborated with the Executive Director to implement strategic initiatives and drive team cohesiveness and productivity.
• Developed strong customer relationships by managing resident interactions, including addressing rent delinquency issues, while ensuring adherence to policies and procedures.
• Mentored team members, fostering a growth-oriented environment and promoting collaborative solutions to achieve property objectives.

Minneapolis, Minnesota, United States

• Led all aspects of sales operations, including resident move-ins/move-outs, waitlist management, and application processing, ensuring smooth operations for a 192-unit building.
• Built and maintained a referral network to drive applicant growth, employing targeted sales and marketing strategies to increase occupancy.
• Initiated creative problem solving and critical thinking to overcome barriers associated with move in and out process.
• Engaged and facilitated communication amongst team to ensure cohesive goals.
• Provided customer service to potential residents as well their support teams of family, case managers and advocates.

Greater Minneapolis-St. Paul Area

• Provided superior customer service by educating customers about the refinance process, thus ensuring customer loyalty.
• Facilitated cohesion between interdepartmental and outside vendors to insure prompt file completion.
• Maintained an updated knowledge base of company and government rules and regulation on loan products.
• Experienced in conventional, and FHA refinances systems and processes.
• Utilized my time-management, multitasking and organizational skills required to succeed in a fast paced, high learning curve environment.

Greater Minneapolis-St. Paul Area

• Provided superior customer service by educating customers about the refinance process, thus ensuring customer loyalty.
• Facilitated cohesion between interdepartmental and outside vendors to insure prompt file completion.
• Maintained an updated knowledge base of company and government rules and regulation on loan products.
• Experienced in conventional, and FHA refinances systems and processes.
• Utilized my time-management, multitasking and organizational skills required to succeed in a fast paced, high learning curve environment.

• Reviewed daily deposit, checking for accuracy against totals.
• Recorded Financial information in ledger books.
• Ordered food and supply for the week based on sales.
• Developed weekly employee work schedule.
• Payroll

Plymouth, MN

• Maintained order among 15 employees while bolstering leadership skills.
• Refined procedures to make them more efficient.
• Resolved customer issues/complaints on case-to-case basis.
• Executed accurate and efficient cash transactions in a fast paced work environment.
• Trained new employees frequently using interpersonal communication skills.
• Oversaw food quality.

Greater Minneapolis-St. Paul Area

• Mastered proper sales and problem solving techniques:
• Quickly assessed customers’ needs to better relate products and services to the specific individual.
• Provided superior customer service in order to ensure satisfactory customer sales.
• Increased consistent revenue stream for Enterprise:
• Secured fleet contracts with local companies.
• Worked to increase positive relations with local dealerships and repair shops, thus ensuring Enterprise would be the preferred rental company.

• Maintained order among 15 employees while bolstering leadership skills.
• Refined procedures to make them more efficient.
• Resolved customer issues/complaints on case-to-case basis.
• Executed accurate and efficient cash transactions in a fast paced work environment.
• Trained new employees frequently using interpersonal communication skills.
• Monitored food preparation quantity based on sales.

Bachelors Of Science, Management

Activities and Societies: Big Brothers Big Sisters – Twin Cities, MN SCSU American Marketing Association-Member Relations Phi Theta Kappa.

Education record