Darrion Brinkley Email & Phone Number

Tampa, Fl, Us

Atlanta, Georgia, United States

Atlanta, Ga

- Identify new business and efficiencies while maximizing profitability for existing customers. - Build and develop relationships with carrier assets to leverage buying options, ensuring both carrier and customer needs are met.- Prior experience working at a customer facility coordinating numerous tasks and increasing value to the customer while ensuring rapid and accurate delivery of equipment, materials, and resources.- Create and present market and capacity analysis to customers to educate and advise on market conditions.- Create, analyze, and deliver business reviews to customers. - Monitor all transportation operations, including quality controls, to ensure transportation services meet contract obligations as well as local and national government regulatory requirements. - Independently provide freight quotes to customers based on a clear understanding of customer needs and supply and demand shifts in the market.- Manage invoices and shipping manifests to ensure full compliance with local customs and international regulations.

Greater Atlanta Area

Provided customer support of Apple mobile devices including iPhone, iPad, and iPod.Worked with multiple systems and applications simultaneously to analyze, isolate, and resolve a variety of complex technical issues.Educated customers on proper use of features and functions of their device.

Negotiate payment terms for customers based on their financial needs to mitigate credit lossesConsult with and provide loan modification programs to customers based on client debt to income ratio Exceeded monthly performance expectations and achieved monthly performance metrics based on team collaborations

Delivered superior customer service and satisfaction by effectively resolving executive escalations. Revised metrics on performance scorecards to more accurately gather and analyze data.Retrieved, processed, and transmitted orders for billing.Transferred red flag issues to the appropriate Point of Contact (POC) within 24 hours of receipt into the Executive Office mailbox.Subject matter expert within Six Sigma Yellow Belt training and in-office consultant of process improvement. Performed quality reviews on maintenance and maintenance cancellation orders.Analyzed service order notes using SAP (Systems, Applications, and Products in Data Processing) for quality reviews.

Assisted guests with dining preferencesResponsible for cash from day's receiptsServed the requested dishes and drinks, according to the requests given by guestsUp sold drinks and food itemsHonored for a high CTS Score, 100% (a score that grades a server by a secret shopper)

Analyzed sales and profits of the previous years to predict future salesPromoted subscription servicesFinalized sales transactions with customers