Darrius Henderson-Cooper Email & Phone Number

Remote

Atlanta, Georgia, United States

- Assisted in administering arbitration and mediation cases by communicating via electronic and written mediums regularly with party representatives, arbitrators, and mediators.- Applied rules and procedures for administering arbitration and mediation cases, including fee and billing policies and determining their appropriate application to assigned cases.- Maintained and updated case files, records, and documents in the online case management system (PRISM).- Responded to inquiries from clients, client representatives, and panelists in a timely and courteous manner.

Marietta, Georgia, United States

Retrieved and utilizes data from various sources to analyze evidence and make accurate liability and coverage decisionsVerified claims were fairly and accurately investigated and evaluated in accordance with established claims process and customer service and quality standardsInvestigated coverage and damages analysis of property claims, which includes the ability to negotiate and complete fair injury settlements

Greater Atlanta Area

• Expeditiously transports baggage, mail, and cargo to and from various aircraft to facilitate over 2,500 flights and 250,000 passengers daily.• Executes company operating procedures in order to boost company revenue, reduce safety infractions and increase customer satisfaction.• Accepts, delivers, and handles cargo shipments including preparing paperwork as well as lifting and transporting shipments to and from various aircraft.

Greater Atlanta Area

• Attended weekly executive board meetings to create fundraising initiatives, charity opportunities, mentoring programs, and campus events catered to organization members as well as the student body.• Managed various social media accounts (Facebook, Instagram, Twitter) for the organization that functioned to inform the public of events and maintain a strong online presence.• Documented presence of Tighter Grip at various events, conferences, speaking engagements, and community outreach missions.• Generated $10,000 in revenue for the organization through various fundraising events and effective lobbying.• Created enticing flyers, posters, and social media campaigns that served to positively promote and market Tighter Grip’s events and brand.

Greater Atlanta Area

• Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. • Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. • Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies. • Completed operational requirements by scheduling and assigning administrative projects in order to expedite work results.

Greater Atlanta Area

• Informed members of Tighter Grip events, scholarship opportunities, tutoring sessions, and job listings via weekly email correspondence and GroupMe chat messaging.• Coordinated with internal and external stakeholders as well as caterers, business owners, entrepreneurs, speakers, and fellow campus organizations to create enriching events inclusive of award ceremonies, luncheons, and informative programs.• Maintained the archival of member data, contact information, event attendance, invoices and receipts.• Attended weekly executive board meetings to establish fundraising initiatives, charity opportunities, mentoring programs, and campus events catered to members as well as the student body.• Served as liaison between executive board and Tighter Grip members by managing the organization’s email account and making note of member grievances, suggestions, and accomplishments.• Implemented recruitment and retention initiatives that successfully quadrupled membership in the organization by the close of the term.

Greater Atlanta Area

• Coordinated with members of the executive and judicial branches in order to draft legislation and policy that effectively incited positive changes on campus.• Established avenues to increase visibility on campus by initiating public town hall meetings and uploading Senate meetings to social media. • Utilized performance and satisfaction surveys to better identify student grievances, concerns, and suggestions.