Lauren Darr Email & Phone Number

St. Louis, Mo

Provides administrative support to the President & CEO and the Executive Vice President and COO.

Columbia, Illinois

- Works to enhance branch vision to align initiatives with strategic goals and community interest.- Think long term by recognizing and analyzing internal and external trends that may impact the YMCA organization, membership and its image in serving community. - Identifies the needed areas for membership improvement through increased program standardization and aligning of organization’s focus areas.- Develops, plans & implements Branch Community Events.- Management of record-keeping, data processing, computer operation, support and service related to communication and community relations.

Columbia, Illinois

- Directs and supervises aquatic program activities to meet YMCA objectives. - Recruits, hires, trains, schedules and directs staff of 35+ as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current. - Monitors daily pool operations to adhere to all state, local and YMCA health and safety regulations. - Creates and schedules swim classes with focus on increasing growth and quality. Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.- Develops and monitors program budget to meet fiscal objectives. Maintain salary constraints within ratios and keep supply control up-to-date keeping in mind budget restraints.- Assists YMCA in fund raising for Annual Campaign.- Responds to all member and community inquiries and complaints in a timely manner.- Create marketing materials for branch. Manage website, app, social media, constant contact, digital sign. - Recognize internal and external trends that may impact the YMCA and its image in serving the community. - Develops, plans and implements branch community events.

Belleville, Il

Facilitate the reimbursement of private disability benefit overpayments (i.e. STD, LTD) created by the award of Social Security Disability Insurance (SSDI) benefits. - Educating claimants regarding their obligation for repayment and our recovery process.- Build rapport and trust with claimants.- Work fast and efficiently to maintain high call volume while noting accounts effectively.- Answer incoming calls from claimants with additional questions regarding the forms, the overpayment obligation, the overpayment calculation, the method of repayment, or any related issues. - Effective explanation of the calculation to ensure successful reimbursement.- Negotiate payment terms or settlements according to policy if payment in full is unattainable. - Maintain strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.Overall, I contributed to decreasing disability plan liability by millions of dollars annually. I recovered the highest average dollars of my department for the 2012 year.

Fairview Heights

A cashier is the face of the store. It's being the first person to make a customer smile when they walk in and the last impression they have when leaving, making them want to return.

Columbia, Illinois

Bachelor'S Degree, Health Mgmt

Associate Of Arts (A.A.)