Darron H. Email & Phone Number

Vacaville, Ca, Us

Austin, Texas, United States

Austin, Texas, United States

The SailPoint Story -> Focused on identity, driven by integrityhttps://www.sailpoint.com/company/https://www.kuppingercole.com/reprints/da0a61119df9f6605493b4d73ce65310?blaid=5637937#heading1The SailPoint Way -> SailPoint is ALL INhttps://www.sailpoint.com/company/diversity-inclusion-and-belonging/

San Francisco Bay Area

***Enabling any company to adopt any technology***Provided world class support in identity and access management/IDaaS integrating basic auth/forms based/SAML/WS-FED SaaS applications between Okta and (Office 365, ServiceNow, G Suite, Salesforce, AWS, Zendesk, Box, DropBox, Concur, BlueJeans, Jive, Yammer, Slack/HipChat), architected advanced user lifecycle management framework and security hygiene, created SSO solutions and advanced directory integration for cloud and on premise access, architected workflows from diverse profile masters such as Active Directory/LDAP/Workday/Salesforce/UltiPro/G Suite/BambooHR, mapped identity attributes and data transformations, API/REST, expression language (EL), strategized Okta’s mobility management platform with customers for managing personal/corporate mobile devices, peer-to-peer mentoring/mind dumps/tech talks of product knowledge and experiences, highlighted/fast tracked customer feedback to product management to assist in product direction and refinement

San Francisco Bay Area

Provided world class support in identity and access management, integrated basic auth/forms based/SAML/WS-FED SaaS applications between Onelogin and (Office 365, ServiceNow, G Suite, Salesforce, AWS, Zendesk, Box, DropBox), assisted customers manage on boarding/off boarding employees through automated provisioning workflows from diverse profile masters such as Active Directory/LDAP/Google Apps, architected on/off network sign-in policies that incorporated MFA at an organization level using such authenticators as OneLogin OTP/Google Authenticator/SMS, peer-to-peer mentoring of product knowledge, highlighting/fast tracking customer feedback that assisted in product direction and refinement

Concord, Ca

Worldwide escalations team lead for SafeNet’s SafeWord 2-factor/OTP authentication product line. Mentored Tier I (India) providing them with KB articles, integration guides, team huddles and one-on-one training. Assisted sales/sales engineers with POC integrations, installations and lab support. Liaison with Engineering on behalf of support for product defects, enhancements and guidance. Assisted product management with being the eyes/ears of the product and provided insightful customer experience that was leveraged for product direction. Served as an internal QA for refining processes within my product line – CRM, entitlements, token procurement, portal support and secret shopper. Worked in many complex financial networks troubleshooting authentication issues in regards to hard/soft tokens and external access via VPN/Citrix/Juniper/Cisco ASA-ACS.