Darryl Lapensee Email & Phone Number

Ottawa, Ontario, Canada

• Having joined Milwaukee Tool in September 2018 as the Store Manager for Ottawa’s Factory Service Centre, I successfully achieved:
• Opening of the Ottawa Factory Service Centre, from an empty warehouse space to a storefront facility, on time and on budget (5-month window), and was considered the most efficient store opening by the National Service.
• Managing the Ottawa Factory Service Centre SG&A budget as projected – every year.
• Led a dynamic team that consistently… Show more Having joined Milwaukee Tool in September 2018 as the Store Manager for Ottawa’s Factory Service Centre, I successfully achieved:
• Led a dynamic team that consistently exceeded its tool repair completion rate and turnaround time, over and above the company’s expectations – in 2022, the Ottawa Factory Service Centre’s target was set at 14,000.
• With a keen eye for talent, my candidate selection for the Ottawa Factory Service Centre team resulted in- The technician I hired and developed, became the first in Milwaukee Tool Canada to be promoted to the sales.

Ottawa, Ontario, Canada

• Hired/managed employees, multiple sub-contractors; dealt with vendors/supplier, Canadian and international.
• Negotiated contracts with Canadian and international suppliers
• Drafted Requests for Proposals using Merx Canadian Public Tenders Service
• Developed, established, implemented, and managed a Maintenance Service Program that provided regularly scheduled safety and preventative equipment and tool inspections and maintenance, as well as a detailed report to.
• Developed, established, implemented, and managed a Maintenance Service Program that provided regularly scheduled safety and preventative equipment and tool inspections and maintenance, as well as a detailed report to.
• Developed, implemented, conducted safety audits for various clients such as Ottawa University, Centre de formation professional de l’Outaouais, Ottawa Catholic School Board classrooms, board maintenance shops; provided.