Darryl Mcghee Email & Phone Number

Alpharetta, Georgia, United States

• Provide assistance to Subrogation Claim Adjusters by assigning new claims to the proper adjusters.• Assists adjusters in contacting insureds or others involved persons to obtain missing or incomplete information.• Receives and/or returns telephone calls and emails as directed by claims adjusters.• Coordinate and handle mailing requests to include, but not limit to, standard, overnights and certified/return receipts.• Demonstrates decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.• Establishes and maintains effective relationships with customers, gain their respect and trust.

Atlanta, Georgia, United States

• Second up to the General Manager.• Manage the collections process by counseling customers to gain timely lease/merchandise renewals.• Manage entire accounts staff to achieve daily, weekly, and monthly accounts department goals.• Assist General Manager with operational functions, which include account recommendations, payment frequency, and payment history to monitor accuracy.• Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.• Maintain customer contact over the phone and through home visits.

Atlanta, Georgia, United States

• Supported every customer’s ownership goals by building authentic customer relationships that drives sales.• Managed the overall sales functions of the store by setting and achieving daily, weekly, and monthly sales goals.• Generated new business by developing and implementing community-marketing strategies.• Assisted with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the Sales Department.• Assisted General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges.

Doraville, Georgia, United States

• Oversaw the day-to-day branch operations and all aspects of personnel management for temporary workforce including payroll, recruiting, dispatching, & supervising the temporary workforce assigned to the clients.• Dispatched temporary workers to various job sites by preparing work time tickets, distributing and collecting safety equipment, and directing employees to job site locations.• Managed, coached, and trained office staff while enforcing high standards of employee accountability and best in class service.• Visited job sites to ensure employee safety procedures are being followed.• Assisted in recruiting, hiring, and other human resource functions.• Maintained and grew existing accounts by ensuring all orders are properly fulfilled and serviced.

Dunwoody, Georgia, United States

• Served as a technical and procedural resource to assist in resolving policy/policyholder concerns.• Typed and processed a variety of reports, endorsements, filings, form letters, and cancellation letters.• Applied state specific requirements while typing letters.• Provided assistance by performing a variety of service and support functions as needed.

Dunwoody, Georgia, United States

• Communicated with customers and associates by phone and other channels.• Gathered and documented loss information.• Handled a large volume of calls in a collaborative team setting.• Applied claim handling procedures to process claims, initiate payments, and close claim files.

Atlanta, Georgia, United States

• Managed team of four in the absence of management.• Managed employees’ attendance, timecards, and workflow direction on-site at events for customers.• Assisted in temporary associate payout and processed payroll from completed work tickets.• Assisted with dispatch by preparing work tickets, distributed safety equipment, selected associates for job assignments, and directed them to job site locations.• Built business relationships with customers and temporary associates while providing excellent customer service.• Assisted new applicants with the employment process, answered questions, and qualified potential temporary associates for eligibility to work.• Input, maintained, and followed-up on accounts receivable; Processed credit applications and set credit limits.

Suwanee, Georgia, United States

• Provided staffing needs for multiple clients.• Managed and hired staff for multiple clients.• Recruited for clients by holding job fairs, cold calling, and posting ads for positions.• Processed paperwork and completed background check/drug test for candidates.• Managed time off request, call outs, and vacation time for candidates.• Managed timecards for employees to process payroll.