Darryl Mcghee Email & Phone Number

Alpharetta, Georgia, United States

• Provide assistance to Subrogation Claim Adjusters by assigning new claims to the proper adjusters.
• Assists adjusters in contacting insureds or others involved persons to obtain missing or incomplete information.
• Receives and/or returns telephone calls and emails as directed by claims adjusters.
• Coordinate and handle mailing requests to include, but not limit to, standard, overnights and certified/return receipts.
• Demonstrates decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.
• Establishes and maintains effective relationships with customers, gain their respect and trust.

Atlanta, Georgia, United States

• Second up to the General Manager.
• Manage the collections process by counseling customers to gain timely lease/merchandise renewals.
• Manage entire accounts staff to achieve daily, weekly, and monthly accounts department goals.
• Assist General Manager with operational functions, which include account recommendations, payment frequency, and payment history to monitor accuracy.
• Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
• Maintain customer contact over the phone and through home visits.

Atlanta, Georgia, United States

• Supported every customer’s ownership goals by building authentic customer relationships that drives sales.
• Managed the overall sales functions of the store by setting and achieving daily, weekly, and monthly sales goals.
• Generated new business by developing and implementing community-marketing strategies.
• Assisted with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the Sales Department.
• Assisted General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges.

Doraville, Georgia, United States

• Oversaw the day-to-day branch operations and all aspects of personnel management for temporary workforce including payroll, recruiting, dispatching, & supervising the temporary workforce assigned to the clients.
• Dispatched temporary workers to various job sites by preparing work time tickets, distributing and collecting safety equipment, and directing employees to job site locations.
• Managed, coached, and trained office staff while enforcing high standards of employee accountability and best in class service.
• Visited job sites to ensure employee safety procedures are being followed.
• Assisted in recruiting, hiring, and other human resource functions.
• Maintained and grew existing accounts by ensuring all orders are properly fulfilled and serviced.

Dunwoody, Georgia, United States

• Served as a technical and procedural resource to assist in resolving policy/policyholder concerns.
• Typed and processed a variety of reports, endorsements, filings, form letters, and cancellation letters.
• Applied state specific requirements while typing letters.
• Provided assistance by performing a variety of service and support functions as needed.

Dunwoody, Georgia, United States

• Communicated with customers and associates by phone and other channels.
• Gathered and documented loss information.
• Handled a large volume of calls in a collaborative team setting.
• Applied claim handling procedures to process claims, initiate payments, and close claim files.

Atlanta, Georgia, United States

• Managed team of four in the absence of management.
• Managed employees’ attendance, timecards, and workflow direction on-site at events for customers.
• Assisted in temporary associate payout and processed payroll from completed work tickets.
• Assisted with dispatch by preparing work tickets, distributed safety equipment, selected associates for job assignments, and directed them to job site locations.
• Built business relationships with customers and temporary associates while providing excellent customer service.
• Assisted new applicants with the employment process, answered questions, and qualified potential temporary associates for eligibility to work.

Suwanee, Georgia, United States

• Provided staffing needs for multiple clients.
• Managed and hired staff for multiple clients.
• Recruited for clients by holding job fairs, cold calling, and posting ads for positions.
• Processed paperwork and completed background check/drug test for candidates.
• Managed time off request, call outs, and vacation time for candidates.
• Managed timecards for employees to process payroll.