Darryl Mcguire Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

● Daily Supervisory oversight of the payment and Securities Functions and tracking any Incidents accordingly.● As a part of OPS and Client facing team – worked closely with client and internal team on trade related issue and reducing the fail trades in the market.● Primary contact for operational issues or Escalations.● Partner with the Client Service, internal teams, and Product teams to address client issues.● Escalating risk related items to management on a timely and effective manner, set out in the Service Level Agreements & KRI Thresholds.● Acting as the key point contact person / Stakeholder Management.● Management Reporting.● Managing the team as a whole to provide guidance and encouragement through regular training and catchup. ● Manage ad-hoc business requests.● Pro-actively contributing towards the drive to improve process efficiency.● Involvement in projects requiring Asia operations .● Evaluate team performance and perform annual appraisal besides the regular monthly catch-ups.● Managing team capacity, with flexibility to cover BAU tasks for team coverage if necessary, including but not limited to: - Processing of asset transfer requests (Payments / Receipts) from the business.- Liaise with business to clarify any discrepancies.- Work with authorizers to ensure asset transfer requests are processed in a timely manner.- Liaise with the various departments to resolve any issues that may affect the timely settlement of the asset transfers.- Processing of journals.Achievements:● Received the first Semi Annual award in PWM Bangalore for completing the Integration project.- The integration project links the sales system with the upstream that eliminates manual touch and STP all transactions.● Effectively completed Onboarding of other business into automation flow, thereby reducing depending on emails.● Automated CNY payment.● Created and successfully completed the HKD self clearing payments via CHATS (the First for Morgan Stanley)

Bangalore

• Involved in entire gamut of performing tasks such as handled/delivered all the key requirements for trade settlements, conducted follow-ups for all necessary requirements, interacted with stakeholders/other operational management, managed escalations, and reports as per business requirements• Helped the customers by approving/verifying account opening/closure requests• Ensured that the continuous task of maintaining necessary controls and paperwork is in place all the time• Verified funding requirements for crest accounts, and ensured all trades are settled in a timely manner • Ensured team meets KPI and all SOPs are updated in a timely manner• Assured all the swifts are processed accurately, and in line with business • Worked closely with OCM to build any gaps in the process• Provided solutions by identifying root cause analysis of several clients and STP ratesHighlights:• Worked on increasing the STP rate which was at 92% at start of the project, identified pain areas and issues which were worked upon and the end result is confirms stood at 99.18% in a span of 10 months and saved of 4 FTE• Planned/executed projects on trade process, settlements & static data by identifying UDT/macro to increase process efficiency and reduced TAT• Successfully reduced MT599 account opening requirements in the market by placing standing instructions • Successfully reduced 5-10% working hours by working with macro specialists • Reduced documentation issues/paperwork by educating clients on the various restriction removal requirements in the market• Worked on Asia and WHEM markets

• Performed a wide range of duties such as organized weekly, monthly meeting with team, generated Management Information (MIS) Reports/Key Performance Indicators (KPI) reports, and ensured Service Level Agreements (SLA) are met• Monitored the funding team to ensure all the payments of receipts are updated regularly Highlights:• As a SME, smoothly and effectively migrated ASPAC settlement from Sydney to Manila• Successfully tested all the systems, applications, and prepared the MIS required for smooth function of process• Recorded and published MIS report for CDS/DTCC to depict match rate and ABS data • Preparing the cap model, headcount details, capacity utilization and process review docs for the management on a monthly, quarterly & semi-annually basis• Prepared and inbuilt manual payment templates with correct format and account numbers which were unresolved from 2006 so that payments are made without issues• Trained the team on various products/concepts in OTC derivatives

• Involved in daily reconciliation of the nostro breaks, cleared aged and referring entries to the respective departments