Darryl Sheppard Email & Phone Number

• Inventory sites using Excel and build maps In Visio for EPIC gap analysis• Worked with site managers to schedule best times for deployments• Deployed 27" monitors and peripherals to RWJ sites• Coordinate with Field Services for Windows 10 and IGEL Thin Clients deployment• Performed Technical Dress Rehearsal at sites to test EPIC and configure if needed• Troubleshoot any issues user have with Windows PC or IGEL OS

New Jersey, United States

• Troubleshooted issues on Windows PCs and Thin Clients• Help users with Citrix, Password resets(using Active Directory) and EPIC issues• Lead a deployment team that installed monitors, PCs and document scanners• Experience imaging PCs, using Visio and Office 365 apps• Lead Inventory team that logged information of every PCs and Printer in hospital• Provided great customer service to hospital staff

Cranford, New Jersey, United States

• Maintained the upkeep and appearance of the college by cleaning restrooms, offices and classrooms. • Took on leadership roles when working as a group with event setups.• Assisted Manager with developing new ways to work more efficient

Carteret, New Jersey

• Verified the quality and quantity of vendors items before scanning the items into the system. The inventory is uploaded to Amazon.com during this process and are made for purchase.

Morristown, New Jersey

Provided custodial services for the synagogue and religious school.

Newark, New Jersey

•Responsible for production management of food services for up to 100-150 flights per day and a small team of 10 or more. •Coordinated with dispatch to ensure meals arrive on time to there designated flights, while maintaining the quality from prep to customer. •Never had a flight delayed on my shift

Newark, New Jersey

•Assisted in maintaining a safe learning environment and tutored students on a one to one basis. •Performing clerical work and familiarizing myself with student IEP’s to better assist with their learning and interaction with their classmates. •Took on roles such as Substitute teacher when needed

Newark, New Jersey

The job of a Security Officer is to detect, deter, and report any activity on a client's site. While providing great customer service interactions at the main entrance to the site.