Led day-to-day operations of big box retail store, including direct leadership of CustomerService, Fulfillment, and Product Processing departments. Administration functions encompassing Human Resources, Scheduling and Payroll, Learning and Development, Facilities Maintenance, and Customer Service.● Administered talent acquisition, recruitment, and employee engagement / recognition programs withfocus on equity, diversity, and inclusion, achieving highest employee gender mix in district.● Co-ordinated annual seasonal recruiting program to double headcount from requisition creation through employee onboarding in under 1 month applying targeted recruitment strategies including organizing job fairs virtually and in person.● Executed multiple operating model changes on short notice, including furlough and recall events based on evolving public health directions throughout pandemic and adapting to omnichannel fulfillment strategies such as curbside service and limited capacity shopping.● Managed loss prevention and inventory control programs in high shrink market, invoking action plansbased on trend analysis that produced 3 years of below shrink accrual budget results.● Oversaw community involvement initiatives, including creation and personal championing of district-wide blood donation partnership team.● Reported 12 consecutive quarters of above-target profitability, analyzing key performance indicators(KPI) and profit and loss (P&L) reports to uncover opportunities for incremental growth and expensereduction.