• Adapted to various operational roles, from front-end service at the One Team Chicago counter to back-end processing of I-9 documents.• Curated superior client experiences, ensuring seamless service delivery from initial Deloitte Arrival to ongoing support.• Led community impact initiatives, including serving as Site Lead for Deloitte’s Impact Day and mentoring at career workshops.• Advocated for diversity and inclusion as a guest speaker at the MADE workshop, fostering an inclusive work environment.• Applied Project Management expertise to streamline internal processes, enhance team collaboration, and implement innovative solutions that improved operational efficiency and client satisfaction.• Demonstrated excellent written and verbal communication skills in all interactions.• Managed office services, including mail/package processing, visitor reception, printing requests, office supply stocking, and client records management.• Fostered positive relationships with team and customers, communicating effectively and proactively.• Enforced standard office security procedures and managed security badging accessibility.• Provides daily office and facility services, hospitality, and meeting services support to a varied group of professionals in a large corporate office environment.

• Collaborated with founding team members to conceptualize and maintain brand identity• Developed marketing campaigns and led creative teams to deliver high-quality designs and content• Utilized proficiency in product development, packaging and label design, event planning, and trend analysis• Achieved business goals and drove customer engagement through strategic initiatives• Leveraged data analytics and market research to identify growth opportunities and optimize marketing strategies.• Fostered strategic partnerships and collaborations to enhance brand visibility and expand market reach.

• Provided guidance and support to aspiring developers, fostering their growth and mastery in key programming languages.• Committed to cultivating the next generation of tech talent and delivering exceptional user experiences through innovative solutions.• Practiced active listening and analytical thinking to address student needs effectively.

• Completed a 3-month accelerated Software Development Apprenticeship, gaining a strong foundation in Ruby, Ruby on Rails, Sinatra, HTML, JavaScript, and CSS.• Developed dynamic web applications and demonstrated deep knowledge of programming concepts and problem-solving.• Focused on risk assessment and management to ensure project success.

As an independent contractor at Rivet, my focus centers on driving growth through innovative strategies. • Drove growth through innovative strategies, leveraging expertise in the music industry and marketing trends.• Achieved a 45% increase in social media following and a 20% growth in the daily active user base by developing and implementing captivating ideas and marketing strategies.• Applied decision-making and prioritization skills to meet business objectives.

• Managed Grammy-nominated recording artists, orchestrating dynamic brand partnerships, visionary collaborations, and strategic initiatives.• Led marketing, communication, and application tasks to achieve stakeholder goals, ensuring precision and meticulous coordination.• Served as Tour Manager on 3-time Grammy Award-winning artist, Chance the Rapper's 'Be Encouraged Tour', managing logistics and delivering exceptional performances for the support artist.• Coordinated Chance the Rapper's 2020 NBA All-Star Half Time Performance, delivering a flawlessly executed show.• Demonstrated reliability and conflict resolution skills in high-pressure environments.• Spearheaded marketing and sponsorships for the highly anticipated 2022 Juneteenth Block Party live show, featuring music icons Chance the Rapper and Vic Mensa.• Collaborated with artists and to conceptualize and maintain brand identity, develop marketing campaigns, and lead creative teams.• Utilized proficiency in product development, packaging design, event planning, and trend analysis to drive customer engagement and achieve business goals.• Emphasized attention to detail and organization in all project phases.