- Identifying current needs and trends- Engage in detailed conversations with facilities/clients in your region- Assist clients through email, phone, video demonstrations and training sessions- Ensure the timely and successful delivery of our solutions according to client needs and objectives- Build strong, long-lasting client relationships

- Build sales pipeline through a mixture of outbound calling and emailing, following up on marketing campaigns, and inbound inquires- Set up introductory meetings via telephone; coordinate calendars with different time zones, and send out calendar invites- Accurately determine lead qualifications based upon established criteria- Maintain an activity volume of Calls & Emails/day with intent to qualify leads and create pipeline growth- Conduct baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting calls and introductory sales meetings- Maintain knowledge of market conditions and competitive activities & use these to identify opportunities in the market- Maintain accurate information about key contacts and sales activities in our CRM- Work closely with Sales and Marketing team members to achieve overall sales targets- Record and document all call and communications in SalesForce.com- Monitor social networks such as LinkedIn for sales opportunities and leads

Work to achieve customer satisfaction, revenue generation, goal achievement, and long-term business Work to quickly resolve any problems with a solutions-based approachss goals in line with company vision and values Working strategically with peers for both the success and the growth of the company

FINANCIAL MANAGER• Conduct background searches for pre-employment• Built a new website to make client billing and processing more efficient• Help convert, from a financial standpoint, the business from a Sole Proprietorship to a Limited Liability Corporation• Generate and dispatch client invoices

• Assessment of service needs, financial assessment, and overall growth of each account• Comply with all policies and procedures of the company• Follow up on a timely basis to all client and employee requests• Insure proper documentation and materials are accurately completed• Develop organic growth within assigned territory• Communicate effectively and professionally with internal and external employees

• Customer Service Expertise • Financial Transactions • Continual Interactive Communication

Fire and Water Restoration Manual Labor