Darryl Coleman Email and Phone Number

DMEC certified Leave of Absence Specialist

● Provided Human Resources support for approximately 1500 facility employees and leaders● Managed the development of employee relations, organizational development, and compliance● Successfully built relationships with employees and leadership to support human resources strategies, organizational communication, and process excellence● Managed Human Resources Information Management Systems (HRIS); maintained and updated ADP / EV5● Conducted new employee hiring and onboarding● Administered new Manager orientation and guidance● Conducted training sessions for facility-wide HR-related information● Monitored and reported on various HR functions, including Premium Pay management, employee movement and turnover● Conducted corrective action training and implementation● Worked within a Union environment and created strong union relations.● Monitored all Federal and State employment guidelines for HR compliances including Title VII, ADA, ADEA, FMLA, FLSA, OSHA, and Workers Compensation● Prepared and attended EDD investigations and hearings.● Conducted staff investigations with appropriate tact to resolve with proper fairness to all parties.

• Monitored applicant processing and selected qualified candidates for manager interviews.• Conducted pre-employment screenings including safety awareness and mechanical aptitude testing.• Conducted new employee hiring and onboarding.• Administered state and federal required training for new employees.• Conducted Harassment and discrimination Awareness Training.• Monitored and reported the Drug Free Workplace program.• Created and maintains employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal compliance.• Monitor all Federal and State employment guidelines for HR compliances.

• Conducted new employee orientation sessions, including conducting “Powers to Arrest” and “Weapons of Mass Destruction” training, Livescan fingerprinting and guard card processing, and all new hire paperwork processing.• Conducted Adult, Child, and Infant First Aid / CPR / AED Training.• Monitor and enforce state training requirements of over 700 employees.• Assisted with the workers’ compensation claims management and employee leaves of absence processes, including initial reporting, issuing and obtaining claim paperwork, collecting statements and coordinating with Corporate Human Resources on doctor’s notes and return to work programs.• Created and maintains employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal compliance. • Controlled benefit class assignment and maintenance in Winteam, communicated and assisted with benefit enrollment and changes, and assisted Corporate Human Resources with the annual open enrollment benefit process.• Assist Branch Manager with ensuring that all client and contractual needs are met by our employees. • Assist in new account creation and set-up.• Monitor all Federal and State employment guidelines and ensure that all branch operations are within state and federal guidelines. • Control employee uniform stock in order to ensure company expenditures are kept at a minimum.• Followed corporate guidelines, administer training program compliance via Winteam entries, distribution and collection of training materials, and ensured compliance reports are run and distributed.• Member of Northern California Human Resources Association (NCHRA) since 1/2012.

Monitored and maintained client satisfaction for 18 current contracts. This was done by personal, in-person, communication with clients frequently to ensure satisfaction and address any staffing issues.Interviewed and hired applicantsCompleted weekly budget reports. Conducted new account creations and set-up.Trained supervisors in accordance with local and federal laws and within company standards. Created new employee training program covering communications, public relations, job knowledge, and reporting.Kept the branch financial needs to a minimum by keeping overtime low, proper scheduling, proper usage of equipment and supplies, and proper employee training, Conducted site inspections with client to determine security needs both before an account is started, and during the contract.Created site-specific employee operation materials.Attended local business development community meetings to assist in gaining a larger client base.AchievmentsDN Security Service utilized a quarterly tiered-bonus program for its branch management. In 2009, my branch and I was the top earning branch for the company, completely maxing out the allotted bonus that could be achieved. This was done by keeping my branch overtime under 1% on a monthly basis, and keeping branch overhead costs down to under 5%. (DN Bonus Program required overtime to be under 3% and branch overhead to be under 10%) As a Branch Manager, I was also graded on customer/client satisfaction, in which I remained in excellent standings.

Aided property management in leading, developing, and scheduling crew of 20 officers.Responsible for officer training, scheduling, deployment, evaluation, and counseling.Completed reports and served as guest ambassador.Coordinated event set-up and take-down with management and operations.Directed meetings and trainings for officers and management. Oversaw development of training and guest relations programs with contracted vendors. AccomplishmentsIn the 3rd quarter of 2004, I was voted 'Employee of the Quarter' by my peers and superiors. This was based in my customer service skills, job knowledge skills, and desire to step up and to help other employees and supervisors with any task that was required.