Operations Specialist
Monitor to completion, tasks, personnel functions, and all activities essential to security cooperation/operations. Tactically improved work outcomes in connection with quality, efficiency, and required time. Collaborate with external customers to identify issues, providing resources and requirements, to include formulating strategies to boost positive results tracking all outputs to completion.Selected Contributions:• Achieved above satisfactory rankings of 95%+ for each performance metric per rating cycle in categories including mission support, event execution, and work issue resolution attainments.• Mitigated subpar performances standards by working collaboratively with external customers to review issues impacting functional areas and identified effective training strategies to improve established processes by 60%• Resolved end-user and operating issues by identifying extraneous, erroneous, and missing system functions resulting from operator activities and creating solutions to clear deficiencies.• Commended for successfully managing a multi-person operation from inception through to completion autonomously, for more than 120 days, and regularly exceeding operational targets.