Darryl Holmes Email & Phone Number

Tulameen, Bc, Ca

Surrey, Bc, Ca

Princeton, Bc

Langley, British Columbia, Canada

Langley, British Columbia, Canada

Langley, Bc

Burnaby, British Columbia, Canada

• Streamlined production and customer service to work seamlessly together to satisfy customer needs. • Evaluated and established standards and guideline that were to be followed by all production departments.• Monitored company policies and developed new operational procedures for firm in order to increase efficiency.• Tested and supported implementation with upgrade of Microsoft Dynamics 2013 (ERP).• Supported LeanKit and 5S implementation. • Continually looking to improve processes. • Support Supply Chain/ Purchasing department.• Worked with Trillium, Inc to develop and deploy JDE Oracle throughout Kito Americas subsidiaries:• Harrington Hoists, Inc – Manheim, PA• Peerless Industrial Group, Inc – Winona, MN• Kito Canada Inc. – Burnaby, BC• Kito Europe GmbH – Düsseldorf, Germany• Kito DO Brasil – Sao Paulo, Brazil• Managed and supervised firm operations on a daily basis including sales, purchases, supply chains, manufacturing, resourcing, and distribution.• Directed areas with multiple functions together with team leaders.• Assisted executive manager with the planning and executing of the annual budget.• Coordinated with the human resources team to form and train a cross functional department.

Burnaby, British Columbia And Mississauga, Ontario

• Streamlined production within both warehouses.• Integrated functional strategies, utilizing business expertise to reach financial and operational objectives.• Helped to develop new strategies to achieve company goals and objectives – Deployed resources to reach financial forecast and business objectives.• Striving to triumph 5S in both warehouses• Developed plans for managing/retaining talent inside organization and for improving leadership strength.• Managed inventory across both warehouses while maintaining 4-5 months stock and achieving $18.3 million in annual sales.

Burnaby, British Columbia, Canada

• Evaluated and established standards and guideline that were to be followed by all production departments.• Monitored company policies and developed new operational procedures for firm in order to increase efficiency.• Tested and supported implementation with upgrade of Navision (ERP).• Supported LeanKit and 5S implementation.• Managed and supervised firm operations on a daily basis including sales, purchases, supply chains, manufacturing, resourcing, and distribution.• Directed areas with multiple functions together with team leaders.• Assisted executive manager with the planning and executing of the annual budget.• Coordinated with the human resources team to form and train a cross functional department.

Burnaby, British Columbia, Canada

• Evaluated and established standards and guideline that were to be followed by all production departments.• Monitored company policies and developed new operational procedures for firm in order to increase efficiency.• Directed areas with multiple functions together with team leaders.• Assisted executive manager with the planning and executing of the annual budget.• Coordinated with the human resources team to form and train a cross functional department.

Burnaby, British Columbia, Canada

• Respond to customer inquiries in a pleasant, courteous, professional and well-informed manner by telephone, email and face to face.• Accurately and efficiently process and prioritize customer orders.• Provide accurate quotes in a timely manner.• Achieve quality service by assessing and responding to customer needs, using sound judgement and flexibility when recommending appropriate opinions/solutions.• Investigate delivery issues and pricing discrepancies and ensure timely resolution and communication.• Provide help and advice to customers throughout the buying cycle.• Examine and process product return requests.• Perform clerical duties where required.• Fulfill customer expectations in a manner that complies with policies, practices and procedures.• Participate in continuous improvements, with focus on service excellence.• Other duties as required

Burnaby, British Columbia, Canada

• Respond to customer inquiries in a pleasant, courteous, professional and well-informed manner by telephone, email and face to face.• Accurately and efficiently process and prioritize customer orders.• Assemble and test hoists to meet customers’ needs• Achieve quality service by assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate opinions/solutions.• Repair and quote hoist repairs to customers.• Warehouse maintenance and general duties.• Examine and process product return requests.• Shipping and receiving• Participate in continuous improvements, with focus on service excellence.• Equipment maintenance• Other duties as required