Darryl Howard Email & Phone Number

Bolingbrook, Il, Us

Chicago, Il, Us

Oakbrook Terrace, Illinois, United States

Serve as a critical point of contact for prospective students through chats, emails, calls, or texts to answer initial questions and assist with enrollment through admissions and registration.• Foster a culture of engagement with prospective students by learning about them, providing swift responses to inquiries, maintaining professional written and verbal communication, and providing support throughout the enrollment process.• Contribute to prospective student success through building relationships, getting to know their "Why" and aligning them with programs to accomplish their goals.• Work collaboratively with EdPlus Enrollment Coordinators to deliver an exceptional prospective student experience while assisting with completing their application at a faster-than-average pace.• Use resources and critical thinking skills to problem solve, quickly make decisions, and provide the best, most accurate information and direction to prospective students, at the right time and through the contact method they prefer.• Partner with ASU academic units and services to work through challenges and solve unique roadblocks.• Maintain a positive, "How can I help?" attitude.Assist in the development, editing and distribution of recruitment materials including student communications, programmatic advisement resources, guides, etc.• Challenge the status quo by recommending new and innovative procedures with student success in mind.• Cultivate relationships within the ASU community to ensure that recruitment program goals and objectives are accomplished.• Assume or coordinate other duties or projects as assigned or directed.

Triage 30+ inbound calls and email inquiries from customers to provide proactive and reactive resolutions for portal access, password resets, troubleshooting and escalations to senior management. Provide 99% resolution on end-to-end cases using knowledge base articles to educate customers on technical account management, rewards status, and claim statuses related to specific purchases. Maintained an average of 97% CSAT (customer satisfaction) goal each quarter for the department and maintained a 97% customer satisfaction survey rating.Facilitate development opportunities in collaboration with account managers, marketing, Product, Engineering teams via presentations created in Microsoft PowerPoint and Google Suite. Escalated customer payment issues to Tier 2 and Tier 3 support to achieve quickest resolution and minimize wait times. Follow all company standards regarding paperwork, labor laws, cash management and loss prevention, and revenue. Review, audit, and electronically scan sensitive documents using specialized handling instructions.

Chicago, Illinois, United States

CNA Duties:Take and record patient vital signs, weight, heart and breath sounds using medical technology.Observe and record patients’ conditions, food and liquid intake and other behavior, and report changes to supervisor/nurse.Help patients walk with canes, walkers, or other assistive devices.Set up and facilitate video visit between patient and provider.Ability to troubleshoot connections issue that may ariseAdministrative Duties:Assist owner and consultant with office operationsPerform, plan and develop schedules for clinical team to ensure patients are being seenEnsure staffing vacancies due to call offs, vacations, patient/family requests are filled timelyInteract with patients and familiesConduct wellness checksKeep clinicians informed of schedule changesCommunicate urgent office or clinical matters to owner or consultantMaintain reports and assist with payroll as neededPerform caregiver task as needed, including working alongside of clinicianWork with other medical affiliates and partners

Dekalb, Il

• Assist with hiring, recruiting and retaining interns to coordinate programming and marketing for CAB• Manage student activity fund-based budget of $170k+• Oversee event program proposal process and organization marketing plan• Plan and lead weekly executive and full/general board meetings• Arrange and carry out Fall and Spring retreat for programming and marketing interns

Dekalb, Il

Bolingbrook, Illinois, United States

Managing irrigation systems and plant materialOperating landscaping equipment such as automatic sprayers and repair toolsOperating hand and power tools and also company vehiclesLandscape maintenance and parking lotsProject management and operate drainage systemsHardscaping and maintain lawns by mulching, aerating, weeding, grubbing

Perform daily transactions of $15,000+ while upselling to meet daily revenue targets and increase average order value (AOV). Assist in training 10-12 cashiers and new hires on Point-Of-Sale (POS) and other workforce management systems. Build a rapport with regular customers and maintain effective, professional relationships with store employees and vendors.Consult with leadership for assigned dining room station, opening side work, and closing side work daily duties.Follow all company standards regarding paperwork, time management, cash management and loss prevention, and revenue. Provide a safe working environment in accordance with OSHA standards and maintain a clean and organized accident-free work area.

Greet incoming customers entering the store and thank exiting customers for shopping with the company. Calmly manage and resolve customer situations during shopping and checkout, including disorderly customers, and medical emergencies. Audit customer receipts and items in cart to mitigate theft and unauthorized removal of store products that have not been scanned. Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies to management and leadership. Ensures cleanliness of store's interior, exterior, restrooms, and all common areas that customers occupy. Supervises loading and off-loading of store deliveries and ensures access to entrances for personnel. Maintained thorough knowledge of products, sales, promotions, and holiday discounts to provide customers accurate responses.