Account Manager 6/2014 - 2/2015• Responsible for processing payments to all suppliers for Assa Abloy throughout Canada. Reviewed all invoices thoroughly for accuracy prior to issuing payment. Approximately $150k paid out weekly.• Corresponded with all offices within Canada to ensure any questions regarding company policy in relation to accounts payable and salesman expense reports were answered quickly and correctly• Maintained possession of all check stock and printed/ mailed checks on a weekly basis Regional Recovery Analyst / Commercial Collections 9/2012 - 6/2014• Reviewed, prioritized, and contacted customers that were delinquent in paying for door repair service invoices daily. Tactful, yet firm when necessary, customers were contacted by phone or email to notify them that payment was expected for services that had been provided. Responsible for a database that consisted of customers over a seven state radius• Always treated customers with respect to maintain future business, direct and probing questions were utilized to determine reason that payment had not been issued. Different collection methods were used based on situation of the debtor

• Completed BS Computer Information Systems

• Responsible for the locating, maintenance and utility management services for our electric, telephone, CATV, fiber optic and wireless customers• Managed, trained, and coached more than 40 subordinates and co-workers. Prepared and followed budget guidelines and negotiated with internal and external customers to resolve differences• Supervised 4 damage investigators, two collection agents and one dispatcher. Monitored revenue collections to ensure all employees were accomplishing tasks • Improved company profitability and efficiency by reviewing all invoices for accuracy prior to issuing payment• Processed payment invoices for CATV line placement and repairs completed by independent contractor

• Specializing in placement of CATV lines; Responsible for investigating damages to CATV facilities• Processed payments for over 50 subcontractors in a 6 state radius on a bi-weekly basis; Payments processed averages $200,000 each pay period• Used Microsoft Dynamics, Quickbase and Excel to verify outgoing payments are correct, set up payment vouchers and track payments to each subcontractor• Responsible for monitoring each contractor file to ensure contract, safety regulations, W-9, and insurance coverage’s are correct at all times• Investigated and tracked all damages reported to company. This involves constant communication between company employees, our subcontractors and companies filing the damage claim• Identified as resilient and professional in regards to determining whether company is financially liable for damage complaints

Chief Hospital Corpsman/ Naval Medical Officer Recruiter (Retired)Proudly initiated at Naval Hospital, Guam, in September 2001- 9/11/01 Never Forget! Enlisted Manpower Supervisor, stationed at the Bureau of Naval Personnel• Monitored duty stations available for over 3,500 Hospital Corpsman and assigned them to their next duty assignment, both shore and sea based on the West Coast and Pacific islands.• Excellent communication skills with both junior personnel and executive hospital management enabled easy transitions when planning and implementing new processes as neededNavy Medical Officer Recruiter• Interacted daily with senior level university educators and staff to explain the benefits of students joining the Navy upon graduation. Developed strong relationships with senior civilian hospital executives enabling access to their employees as needed • Exceptional work ethic, communication skills, and attention to detail allowed crucial medical vacancies to be filled consistently• Access to both collegiate and civilian medical professionals led to successful meetings with staff, and on occasion being able to commission to active duty service highly experienced medical professionals into the United States Navy