A boutique consulting company focused on project and change management consulting services. We partner with organizations of all sizes, tailoring solutions to meet the unique requirements, culture, and environment; in order to successfully implement change to meet business goals. Identify and lead the strategic alignment of people, process and technology to maintain organizational balance and ensure management initiatives have lasting results. Recognize and distinguish important patterns incomplex environments and communicate through "powerful simplification".

Senior organizational change manager responsible for development and direction of strategic change initiatives, and the oversight and management of multi-modal transit services. Lead change agent in collaboration among stakeholders in city government, executive management and staff to ensure focus and accountability per business objectives. Established senior manager to engage, develop staff, and re-structure poor performing and unsafe operations. Work in close coordination with resident executives, managers and staff to ensure full engagement of all stakeholders. Initiate development of change management plan, policies and procedures, technical and operational changes to foster enhanced customer related focus, safe operational environment, growth and a more robust internal reporting structure. Direct and manage new streetcar and transit startup activities, implement project controls related to the delivery of all phases including design, construction and initiation of operational services. Organize and direct process of identifying, analyzing, and evaluating program performance metrics; ensuring compliance with all federal and state regulations of oversight. Develop resolutions issues concerning safety, policy development, operations and accident and incident reporting; insure report accuracy prior to the release of documents to federal and state oversight authorities.

Co-founder of a startup management/consulting firm for small to mid-sized economic development projects. Direct and managed several development projects in the Charlotte area. Responsibilities included, defining project scope, initiate and maintain contracts with independent contractors, manage cost, schedule, and performance, while working to ensure the ultimate success and acceptance.

Senior manager for east coast operations with the overall responsibility of directing multiple divisions of contracted fixed route and para- transit services with annual operating budgets between 5-20 million. Conduct focused task of implementing organizational management restructuring and service modifications in order to increase profitability of under-performing divisions.

Senior operations department manager responsible for directing day-to-day management of the bus operations department, consisting of two facilities employing more than 800 employees, operating 350 buses over 50 routes.

Operations liaison to Capital Engineering department, managing multiple infrastructure capital improvement projects within Grand Central Terminal and surrounding areas. Responsible for directing commuter train operations of Grand Central Terminal, oversee an extensive workforce employing in excess of 1500 operating employees, maintain on-time performance and service efficiency of equipment, and develop timely solutions to operating and mechanical problems.