Team Leader, Mainframe Transaction Systems
CurrentI manage the group that supports CICS and VSAM replication. In addition to those two products, we also support CPSM, CAFC, View Direct, SYSB-II, Intertest, Abend-Aid, Finalist and CICS/VR. Since becoming manager, I have implemented several changes to maximize training and increase both efficiency and team cohesion. Support roles are supported by a.