Darryl Wilks Email & Phone Number

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

• A key functional role, including the management of 11 Publishing Assistants and two external suppliers, who between them handle manuscript submissions (circa 115,000 per annum) as they move through the peer review.
• Designated point of contact for editorial teams to discuss potential new processes or to feed back on ad hoc issues, with a view to further enhance team and supplier performance through continuous improvement.
• Preparation and maintenance of the annual budget for the supplier costs (circa £250k per annum).
• Preparation of weekly, monthly and annual performance reports, and assisting with the transition to an agreed set of standardised reporting using Paperstack.

London, United Kingdom

• A centralised role operating on a shared services basis to marketing, sales & finance functions and acting as a liaison with key vendors and in collaboration across the company to provide a seamless customer experience.
• Managing the relationship with the outgoing subscriptions bureau, including maintaining schedules, producing weekly & monthly reports for distribution to our marketing, sales and finance functions, and, in the ‘Old.
• Managing the external content syndication & licensing programme, with revenues of circa £1.6m p.a., including identifying and introducing new revenue opportunities, managing clients, ensuring all relevant content feeds.
• Managing an outsourced team based in the US with overall responsibility for the distribution of magazines and other products, including liaising with the product teams to raise print orders (up to 400 p.a.), sending.
• Managing the relationships with distribution vendors including rate reviews and negotiation (spend peaked in the region of £3m p.a.), and ensuring they adhere to SLAs.

London, United Kingdom

• Managed a team of three full-time staff and subsequently an outsourced team of three following the transformation of those roles to an off-shore location. These teams prepared the print orders for our full suite of.
• Oversaw the audience development programme for Institutional Investor magazine until it closed in April 2018; acquiring new readers, retaining existing ones and managing the campaign budget.
• Part of the Global Marketing GDPR group, helping the individual businesses with best practice, with a view to embracing GDPR and seeing it as an opportunity for improvement.
• Overall responsibility for compliance for the external ABC and BPA audits for relevant titles.

• Drew selections from the in-house database in order to match all circulation and individual Publisher requirements across a group of designated titles.
• Compiled print orders for those titles to meet with internal circulation rules.
• Managed the mailing process, including bulk distribution to global events & conferences.

London, United Kingdom

• Managed the relationship between Prospect and the subscriptions bureau, before overseeing the transfer of the subscriptions service to an in-house database in January 2005.
• Managed the relationship between Prospect and the mailing house.
• Managed the ABC audit process.
• Prepared regular reports for the Publisher and Marketing Manager.
• Handled incoming list rental orders as well as initiating a drive to develop this area of the business, leading to an increase in revenue of around 60%.

London

• Liaised with software providers to develop and maintain a reliable in-house subscriptions database.
• Wrote & produced customised subscription & circulation reports for the Associate Publisher, using Seagate Crystal Reports and Excel.
• Acted as Project Manager in taking-on third-party fulfilment for Le Monde diplomatique, including supplying a full suite of monthly reports for their circulation consultant.
• Processed in-coming list orders (both paid and exchange).
• Researched and implemented new initiatives as required (e.g. integrating an eft solution for processing credit card payments).
• Provided reports for the financial department to assist with VAT, author royalties and the annual audit.

London

• Processed subscription orders.
• Produced labels and other output for fulfilment.
• Produced banking reports for the finance department.
• Dealt with subscription enquiries and other aspects of customer service.