Darryn Reid Email & Phone Number

Holywood, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

To Ensure That All Operations Within The Branch Are Running Smoothly And Efficiently. To Ensure That All Staff Provide A High Level Of Customer Service Thus Maximising Profitability Within The Branch. To Develop All Staff To Meet The Needs And Objectives Of The Business. Key Tasks And Duties 1. To Maximise The Sales Potential Of The Shop. 2. To Ensure That All Administration Is To The Required Standard With Any Errors Or Discrepancies Being Brought To The Attention Of The Regional Manager Immediately. 3. To Ensure The Security Of All Money, Merchandise And Premises At All Times.4. EPOS System – To Ensure That All ‘Start Of Day’ And ‘End Of Day’ Procedures Are Carried Out In Accordance With Detailed Operating Instructions. To Respond Promptly To All Communication Errors Or Problems. 5. To Ensure That All Stock Issues Are Dealt With And Communicated In The Appropriate Manner, 6. In Conjunction With The Human Resources Department, Implement And Maintain Standards Of Recruitment, Discipline, Training And Employee Relations Within Your Branch Whilst Adhering To Procedures Set Out In The Employment Legislation. 7. To Promote The Equal Opportunity Policies Within The Company.8. To Ensure A Hazard Free Environment. 9. To Ensure That The Presentation Of The Branch Staff And Premises Are Of The Highest Quality. 10. To Utilise, Train And Develop Subordinate Staff. 11. To Ensure Each New Member Of Staff Is Effectively Inducted Into The Company. 12. To Conduct Staff Appraisals And Agree Objectives. 13. Measure Of Performance 1. Branch Sales Figures And Profitability Against Agreed Targets. 2. Annual Appraisal Against Set Goals And Objectives. 3. The Effectiveness Of Administration, Stock And Security Procedures Within The Branch

Belfast, Northern Ireland, United Kingdom

Customer focused, including excellent customer service and dealing with customer complaints*Meet and exceed specific KPI’s*Take ownership of health and safety in store*Maintaining first class store standards*Helping motivate, train and develop team*Driving own personal development*Dealing with deliveries*Completing orders*Carrying out staff investigations, disciplinaries and in the recruitment and selection of staff.*Planning and organising your day and the rest of the team, setting daily targets for them to achieve*Handling sums of money and preparing cash for deposits*Leading by example*Help drive the business forward