ZenTrade is a cloud-based field service management software designed for service contractors. It offers a range of features to streamline operations and enhance productivity.● Spearheaded testing modules including Purchase Order, Payment Integration, Service Expiry SMS trigger,Communication Trail, and Pricebook Group, ensuring robust performance throughout development cycles.● Devised and implemented innovative QA strategies, significantly enhancing testing efficiency and coverage with… Show more ZenTrade is a cloud-based field service management software designed for service contractors. It offers a range of features to streamline operations and enhance productivity.● Spearheaded testing modules including Purchase Order, Payment Integration, Service Expiry SMS trigger,Communication Trail, and Pricebook Group, ensuring robust performance throughout development cycles.● Devised and implemented innovative QA strategies, significantly enhancing testing efficiency and coverage with each product release, elevating software quality and user satisfaction.● Directed the entire release cycle, surpassing industry benchmarks for software quality across multiple products,fostering seamless collaboration among engineering and infrastructure teams.● Collaborated extensively with cross-functional teams, deciphering intricate product requirements and technical designs, aligning them cohesively with the QA process.● Formulated meticulous test plans, scenarios, and cases based on exhaustive requirement analysis, establishing and managing diverse deployment environments for precise testing execution.● Crafted impactful user stories, managed backlog, and led pivotal scrum ceremonies, fueling seamless project execution and driving stakeholder engagement for product enhancement.● Pursued continual learning in Agile/Scrum methodologies, imparting cutting-edge insights to the team, and collaborated with fellow Scrum Masters to enhance Scrum practices and product assimilation. Show less

▪ Developed detailed test plans outlining comprehensive testing scopes, requirements, success criteria, and essential resources, ensuring precision and alignment with project objectives.▪ Designed, planned, and executed step definitions and feature files utilizing JMeter, Postman, and Selenium, guaranteeing meticulous adherence to project specifications and enhancing testing efficiency.▪ Proactively refactored test cases in response to evolving project demands, optimizing testing… Show more ▪ Developed detailed test plans outlining comprehensive testing scopes, requirements, success criteria, and essential resources, ensuring precision and alignment with project objectives.▪ Designed, planned, and executed step definitions and feature files utilizing JMeter, Postman, and Selenium, guaranteeing meticulous adherence to project specifications and enhancing testing efficiency.▪ Proactively refactored test cases in response to evolving project demands, optimizing testing methodologies and enhancing overall test case efficiency.▪ Spearheaded the preparation and setup of intricate test data, facilitating the seamless execution of diverse test scenarios and ensuring exhaustive testing coverage.▪ Created tailored test suites targeting diverse testing levels such as sanity and regression, refining testing protocols and expanding coverage for rigorous quality assurance.▪ Directed and maintained the execution of test suites using Jenkins, ensuring streamlined regression testing and prompt issue resolution post-release, contributing to enhanced software reliability. Show less