Darshan D Email & Phone Number

Bengaluru, Karnataka, India

1. Product Strategy Development: Led the creation of a comprehensive product strategy to transform video content into interactive learning modules, enhancing student engagement on both app and portal platforms.2. User Growth: Spearheaded initiatives that boosted the user base from 30,000 in FY 23-24 to 150,000 in FY 24-25, achieving a 400% increase in users.3. Market Analysis & Insights: Conducted extensive market research to assess customer needs and competitor offerings, ensuring product features aligned with market demand.4. Roadmap Creation: Designed the product roadmap for FY 23-24, aligning business objectives with technical development and strategic milestones.5. UX Optimization: Improved platform user experience through gamification strategies, increasing engagement and learner retention.6. Feature Documentation & Design: Developed feature requirement documents and UI mockups for six products, ensuring clear communication of technical specifications and user-friendly interfaces.7. Business Model Innovation: Launched an exclusive business app for the sales team, incorporating upselling features that enhanced product monetization and sales efficiency.8. Cross-functional Training: Conducted training sessions for cross-functional teams, fostering collaboration and ensuring alignment across product, sales, and development teams.9. KPI & Metrics Tracking: Established and monitored KPIs and performance metrics for team members (Tech team and content production team), driving accountability and goal achievement.10. Revenue Growth Strategy: Contributed to formulating and executing revenue growth strategies (packing and upselling strategies) for FY 24-25, directly impacting business expansion and profitability.

Bengaluru, Karnataka, India

1. Product Development: Spearheaded the creation and structuring of key educational programs, including ‘Product Management and Analytics,’ ‘User Experience Design with IIM B,’ and ‘Stanford Design Thinking,’ ensuring alignment with industry standards and learner needs.2. Roadmap and Growth Strategy: Developed comprehensive process plans, roadmaps, and growth strategies for B2C programs, incorporating customer persona creation to optimize target audience engagement.3. Feature Analysis: Analyzed requirements for the quiz feature on the LMS platform, contributing to a more interactive learning experience.4. Learner Engagement: Crafted a data-driven learner engagement plan, leveraging insights to boost interaction and retention on the platform.5. Performance Metrics Management: Oversaw key performance metrics weekly, including mentor sessions, quiz and assignment submissions, and Net Promoter Scores (NPS) for both Mentor Performance (MPF) and Engagement Performance (EPF).6. Content Production Leadership: Managed teams to produce 20 weeks of content within just 2 months, achieving a fourfold increase in the production rate while maintaining quality.7. Stakeholder Management & Quality Assurance: Coordinated with multiple stakeholders and gathered user feedback to ensure high-quality program delivery, adhering to business requirements and timelines.8. Platform Enhancements: Facilitated user feedback collection and implemented improvements to the learning platform, enhancing the overall learning experience.9. Rubrics Design: Developed rubrics for assignments and innovation projects (LMS integration), ensuring clear evaluation criteria for learners.10. Curriculum Escalation Management: Addressed and resolved customer curriculum escalations to ensure a smooth learning journey.11. Sales & Marketing Strategy: Analyzed sales and marketing metrics weekly and contributed new ideas to optimize marketing strategies and drive enrollment.

Mumbai, Maharashtra, India

1. Process Planning & Data Framework: Developed detailed process plans for projects and designed a data-driven framework using Google Spredsheet and Trello to streamline operations and enhance decision-making.2. Metrics Management: Monitored weekly metrics, including visual aid usage percentage by class, quiz submissions, and NPS, ensuring data-informed decisions for continuous improvement.3. Visual Aid Production: Led teams to produce 40 visual aids weekly, achieving a fivefold increase in the production rate while maintaining high-quality standards.4. End-to-End Workflow Management: Coordinated with stakeholders to manage the end-to-end workflow, gathering user feedback to ensure the creation of 10x quality visual aid content, adhering to business timelines.5. Feedback & Quality Insights: Collected and analyzed feedback related to quality or duration breaches, offering actionable insights for improvement.6. Rubric Development: Designed and developed rubrics for curriculum auditing, ensuring consistent and clear evaluation criteria.7. Curriculum Escalation Management: Resolved curriculum-related escalations from students, parents, and teachers to maintain a high level of satisfaction and program quality.8. User Data Analysis: Utilised Tableau to analyze user data, providing insights that informed strategic decisions and improvements.9. Professional Recognition: Awarded "Outstanding Performer" in February 2021 for exceptional performance (Quarterly Award).

Mysore, Karnataka

Implementation of Agile mindset Values and Scrum methodology during theproduct development process• Managed benchmarks, product demonstrations, and testimonials forperformance evaluation.• 12 product demo for the year 2019-2020 where• Consulted with product development teams to enhance products based oncustomer data (B2B).• Developed and implemented favorable pricing structures balancing firmobjectives against customer targets(B2B).• Conceptualized and deployed enhanced product features and optimizedimplementation for use in marketing strategies.• Managed education sector product development cycle, including prototypingdesigns and coordinating mass production.• Development of a process plan for the project and designing of a data-drivenframework using Excel and the Asana application for Development, Design,Content and Academics team.• Design and development of Hands-on learning kits (teaching tools) forScience, Mathematics curriculum and activity-based learning for Englishlearning program.• Design and development of pedagogy and assessment process• Design and development of online teacher-driven learning modules(e-learning).Professional achievements: Awarded “OUTSTANDING LEADERSHIPAWARD”

Mysuru Area, India

• Development of a process plan for the project and designing of adata-driven framework using Excel• Design and development of Hands-on learning kits (teaching tools) forScience and Mathematics curriculum• Researched best practices for Hands-On training program – development ofspecific pedagogy for the utilization of Hands-on learning kits• Designing of Hands-on student kits for Science and Mathematicscurriculums• Designing of Teacher manuals (Lesson plan) and Student's workbookspattern.• Oversaw the development of more than 300 new products for the year.

Mysore

• Designing of teacher’s aide Hands-On program concerning Science andMathematics• Researched best practices for Hands-On training programs• Aligned new learning development and solutions with the teacher’sstrategic goals• Working model designing according to the curriculum which helps teachersexplain concepts• Led L&D team in the delivery of Teacher's aide Hands-on project, resultingin 100% renewalProfessional achievements: Awarded “OUTSTANDING ALL ROUNDPERFORMER of the year 2017”

Mysore

1. Project Name – Still lab programAreas of interest:● Established training materials and outlined an effective instructional method● Co-ordinated with subject matter experts for program development ● Analyzed training activities and program effectiveness ● Carried out learning needs assessments ● Development of robotics and simple automation projectsDescription: This project is based on developing robotics and simple automation models using programmable boards. This helps in improving technical skills and it also helps improve basic logical programming and decision-making skills.2. Project Name – Pro – Science program Areas of interest:● Established training materials● Curriculum analysis for content design ● Content development for Hands-On activities according to the curriculum ● Project designs which practically explain science concepts● Facilitator’s Training program ● Performed learning needs assessments for trainersDescription: This project is based on developing Hands-On activities according to the Science curriculum of different grades. This helps improve Hands-On skills, technical skills, and practical knowledge of the students.