Darshan Dhuwad Email & Phone Number

Boston, Massachusetts, United States

• Spearheaded the complete product launch from ideation to market entry, driving significant revenue growth through strategic collaboration with executives.
• Led a successful overhaul of the authentication system for over 1 million eClinicalWorks users, implementingrobust two-factor verification. This initiative enhanced security protocols and streamlined the login.
• Ideated and executed marketing strategies incorporating customer feedback, enhancing engagement and features, leading to a 25% increase in product adoption.
• Successfully integrated three third-party interfaces, significantly enhancing product capabilities and enabling seamless data exchange, resulting in a 50% improvement in user workflows.

Boston, Massachusetts, United States

• Crafted a comprehensive product strategy aligned with company goals and pioneered a unique road mapping methodology by actively engaging with over 500 users to transform their feedback into core development objectives.
• Leveraged Agile methodologies to achieve a 20% increase in team productivity, resulting in a 10% reduction inproject delivery times.
• Led cross-functional collaboration with engineering, design, marketing, and sales teams to ensure seamless product development, resulting in a 30% reduction in time-to-market for new features.
• Developed and executed go-to-market strategies and led user acceptance testing, ensuring product features met user expectations and quality standards before launch.

Boston, Massachusetts, United States

• Strategically designed and implemented 5 client-centric visualization dashboards using Spotfire, enhancing decision making processes and driving business growth.
• Innovated data integration solutions by developing Information Links with data ingestion pipeline to seamlessly integrate data into Spotfire which led to optimizing data accessibility and analysis.
• Transformed customer requirements into tailored KPIs, translating raw data into actionable insights, resulting in a 30% improvement in decision-making of participating healthcare organization’s efficiency.
• Assisted customers in gaining deeper insights into their patient population by leveraging Population Health Management dashboards, enabling them to improve patient care, reduce costs, and improve health outcomes.

Boston, Massachusetts, United States

• Delivered comprehensive training and technical solutions support for Electronic Medical Records system to 150 unique customers across all segments empowering healthcare providers and staff to deliver the best patient.
• Developed and refined training materials, conducted 100+ group and individual sessions, and set up documented workflows across departments, leading to a 40% improvement in the efficient use of the EMR system.
• Acted as an EMR champion user, performing critical technical tasks including system configuration, Identity and access management, and custom report creation to bring 30% operational efficiency with organizational.
• Optimized EMR system functionality by evaluating User Access Behaviors, analyzing defects, and suggesting product enhancements that drive innovation and improve user experience.

Master'S Degree, Computer Science, 3.34

Bachelor'S Degree, Information Technology, 3.8

Diploma, Computer Engineering