New Verticals - Grocery Infrastructure & Platforms Engineering.

Lead 3 global teams of 6 to 8 Software Engineers each focusing on Software Development and Delivery along with Application support for over 14 micro-services across multiple platform and technologies, primarily Platforms Team and SupplyChain Team. Translated product and business KPIs into goals using the OKR framework and SR framework resulting into 8% lesser out of stock problem, saving more than 100k USD per month cost on Infrastructure, Tools and Platforms, 14% increase in customer retention. Built features like Spam Detection and Prevention, Failover Management, WA Cloud API Integration and revamped Notifications Service handling upto 2 million RPD. Led end to end release and development of Activity Tracking Service, Feature Flag Management Service, AWS Resource Management Service and few more as an Engineering Manager. Revamped the Role Based Access Control Platform resulting into handling 1.8 million RPM and 100% adoption of RBAC in org within 2 months. Built an in-house Incident Management Platforms (Pheme) resulting in cost saving as well as 65% faster resolution of on-call's. Provided mentoring and performance management for team members, as well as facilitated recruitment processes and implemented continuous learning initiatives on an as-needed basis.

Lead 1 global team of 9 Software Engineers focusing on Software Development and Delivery along with Application support for over 6 micro-services across multiple platform and technologies. Translated product and business KPIs into goals using the OKR framework and SR framework . Built features like Spam Detection and Prevention, Failover Management, WA Cloud API Integration and revamped Notifications Service handling upto 2 million RPD. Led end to end release and development of Activity Tracking Service, Feature Flag Management Service, AWS Resource Management Service and few more as an Engineering Manager. Revamped the Role Based Access Control Platform resulting into handling 1.8 million RPM and 100% adoption of RBAC in org within 2 months. Built an in-house Incident Management Platforms (Pheme) resulting in cost saving as well as 65% faster resolution of on-call's. Provided mentoring and performance management for team members, as well as facilitated recruitment processes and implemented continuous learning initiatives on an as-needed basis.

Lead a geographically distributed and culturally diverse team of 10 members working on Test & Learn Analytics tool. Engagement on requirements documents, tasking/design documents, code reviews, test plans and mentoring. Refactored 8000+ lines of legacy code to modernize the code as per MVC architecture and transitioning from YUI code to React code resulted in 50% faster loading times. Created a framework for nudging the users about new feature releases and user education around existing features in the product by showing notification walkthrough and Nudge-Popups which resulted in a 30% increased usage of pre-existing features and a 40% increase in the early adaption of new features. Designed and Implemented multiple graphite UI components using React which helped 3+ teams in the development of 5+ features resulted in faster feature delivery and reduced engineering efforts. Led recruitment for multiple IIT+NIT campuses for a total of 40+ positions.

Tech Lead/Team Lead for a team of 10 members.Along with previous responsibilities, following are few additions:=> Team process, roadmap, and allocation management for a total team of 9 people.=> Led creation, monitoring and summarizing team happiness and satisfaction survey.=> Regular touch-bases with T&L Stakeholders to coordinate any collaborations=> Regular Catch-ups with team members as Team Lead and Mentor=> Engagement on requirements, tasking pages, code reviews, test plans=> Owning multiple team processes and managing sprint schedule.=> Owned creation and execution of recruitment plan for multiple IIT+NIT campuses for total 40+ positions.=> Owned Team OKR creation and check-ins.=> Creation and implementation of Production Support Plan for Asia-Pacific.=> Review design documents, core PR reviewer.=> Providing effective feedbacks for team members for year end performance review document.

Was hired as an SE on a team , first lateral hire for a complete new team.Understood the business, culture, people and tech stack.Writing scalable and efficient code. Writing unit tests.Front-end using React+Redux+Typescript.Writing High Level and Low Level design documents for upcoming features.Started being a part of recruitment panel for more lateral hiring.Prepared onboarding guide for set of lateral hires and was buddy for them.

As a Software Engineer I am responsible for design, implementation, testing, and support of high quality products used by hundreds of companies and thousands of end users to make critical decisions and manage sales operations.The Software team at ZS is a casual, collaborative, and smart group located in Pune.My role involves:1. Implementing major features using JavaScript, C#, .Net, MVC , SQL, HTML, CSS, AngularJS and any other necessary technology.2. Pair programming, writing unit tests, filing code reviews, and collaborating with QA analysts to ensure the highest quality software..3. Working with product managers and technical leads to develop product architecture.4. Gaining immediate responsibility for project deliverables5. Understanding client business issues and actively participating in developing products and features that meet client needs.

Worked independently with customers' technical teams on post-sales technical issues. The investigation of technical issues involves complex data analysis from Akamai's distributed network and an in-depth examination of the interaction between Akamai and the customer's infrastructure.Worked closely with and managed issue-specific cross-functional teams composed of Engineering, Operations, Sales, Professional Services, and Account Management representativesDesigned and implemented solutions to address a given customer issue after gathering & understanding customer requirements