Darshan Pathak Email & Phone Number

Pune, Maharashtra, India

Defined strategy and established Customer Connect Programs for reducing customer complaints from 185 (2017) to 89 (2022) Drove 10 Six Sigma Projects with High impact on Business (2018)Reduction in part mix-up concern from 24 incidences to 6 incidences50% reduction of customer concerns related with dimensional defect "inner Ring Bore Dimension"Reduction in laser marking concern from 12 incidences to 0 incidencesAttained 81% warranty improvement MSIL from 3633 incidences (2019) to 686 incidences (2021)Enhanced Customer satisfaction for 7 global OEM customers with zero defect (2021)Optimized customer focus response improvement 8D, SMIR, Revalidation Achieved product safety warranty complaint of crack on inner ring flange surface (Wheel Bearing-Gen 3) MSIL from 3 incidences to zero and face initiation from laser marking Wheel Bearing - Gen 1 for customer Renault Nissan from 7 incidences to 0 & MSIL from 22 incidences to 0Optimized Q inventory from 40320 Euros (2020) to 13335 Euros (2022)Brought Noise Quality improvement in Bearing type 6308-2Z-C3 (2022) by successfully implementing Auto MGG 11 Noise Tester- Ball Bearing, Wheel Bearing, Cylindrical Roller Bearing and Spherical Roller Bearing

Mumbai, Maharashtra, India

Identifying emerging issues by with R, SAS, Tableau and creating Initial Problem definition pack• IPD consists of  Full Emerging Issue cluster Project Cluster o Claims by repair/build month, mileage, TISo Customer/Dealer Verbatimo Predominant market/Dealer with significant population at risko R/1000 Part Causal, Supplierso SPIT Charto Reliability and Extrapolation of claims

Pune, Maharashtra, India

WHIRLPOOL INDIA as Manufacturing Quality Manager

Pune, Maharashtra, India

Award Receiving Black Belt Project - John Deere World Head Quarters in Business Improvement Conference  Reduce Cylinder head water jacket plug leakageManufacturing Quality - Engine Machine shopSix Sigma Mentor - Engine Factory

Nashik, Maharashtra, India

Assistant Manager-MQA-VEHICLE ASSY - Logan  Front Wind shield to IP gap excess-concern resolution through QC story • QC Story – IP gap reduction• Geometry of Vehicle• Adherence to ES Test• Analysis of SDEP/AVES/Field Complaints (PDI)• Conducting daily process and product audit at final and chassis assembly line to ensure first time right quality

Jamshedpur, Jharkhand, India

Notable Deliverables: Holds the distinction of reducing Cyl. Block scrap percentage from 2 % (Dec’07) to 1% (till date). Introduced vertical milling machine for Cyl. Head finish improving the flatness. Ensured effective implementation of WCM parameters almost 80 parameters. Decreasing PDI defects level from 0.08 defects to 0.06 defects per vehicle Introduction of final inspection at Engine Machine Shop – Assembly complaints reduced from 0.3 to .05 per engine.

Nashik, Maharashtra, India

Project Quality- KT Defect, Rust on Injector Body, Capability study of machining operationVisual limit sample catalogueQuality Planning activities- ISIR, Human error checklist, Defining Cleaning limits for leica reports.

Senior Management Programme, Organizational Leadership, S

Activities and Societies: Senior Management Program is taught by Stalwarts of Management at Indian Institue of Management Ahmedabad which.

Master Black Belt, Six Sigma, 89%

Activities and Societies: Indian Statistical Institute, Pune Chapter and edu plus now

Bachelor Of Engineering - Be, Mechanical Engineering