At Taj Hotels, our team is dedicated to providing top-tier service desk support, a commitment I share deeply as a Front Desk Staff member. Since September 2023, I've also been enhancing guest experiences as a Guest Services Associate at The Indian Hotels Company Limited (IHCL). Leveraging my expertise in service desk management and exceptional communication skills, I strive to ensure every guest interaction is seamless and memorable. Educated at Seventh Day Adventist Higher Secondary School, I apply my foundational knowledge to elevate service standards and contribute to the hospitality excellence for which we are known.