Assignments and areas of responsibilities Performs Sales and Delivery Order ManagementHandle customer complaints via Non-conformance Management (NCM) system. Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for non-product quality related complaints. Preparing NCM report and share with management and team members on weekly basis.Provide order status report and monitor customers’ order placement against sales forecast.Manage Master Data maintenance process to ensure effective order management.Ensure Credit – Debit notes are raising timely as per business request.GST related queries managing with relevant teams on timely basis.Preparing Stock Aged Monitoring report, and coordinate with warehouse team for Near Expiry materials.Co-ordinating with all over AP India warehouse team for Batch mismatch cases on monthly basis.

Assignments and areas of responsibilities Procurement for R&D Lab: obtain quotation from vendor for all consumables, solvents and operating expenditures (goods and services); prepare PR for OPEX & CAPEX in SAP; coordinate creation of PO with TOIPL purchase Dpt.Coordinate workflow and associated documentation for vendor creation in SAP Follow up with vendors for material delivery for local and import shipment. Ensure Coordination with clearing agents on all imported items for timely delivery to TCAPPrepare TCAP cost allocation on monthly basis for re-invoicing to Business LinesEnsure coordination with plant Engineering Team on all pending issues / projects / construction work at TCAPMaintain CAPEX register with regular update on all new investments Prepare Performance Indicators (BSC) for monthly reporting to MS/R&D Ensure close monitoring on open PO & GR entries in coordination with TOIPL finance department Maintain suitable stock for all consumables and stationeriesPrepare internal documentation (JCC) for new equipment put in service and coordinate start of capitalization with TOIPL Finance DepartmentMonitor all movements of products between TCAP and external warehouses (in/out) and maintain updated stock levels for external storageAssist TCAP engineers in documentation preparation and filing (CEDRE posting, HSEQ records)

1. SAP Data EntryOn time and accurate data entry in SAP (Creating Outline Agreement, Raising Purchase Orders, Checking Material GRN, Extension of Material Code, Vendor Code, Maintaining Inco terms & Tax Structure etc.) for material supplies to BASF Agro Tolling Sites.2. Purchasing & Material Scheduling (Raw Materials & Packaging Materials)Inventory management, operation planning for Agro production plantUpdating capacity planning sheet and co-ordinate with plant on monthly basisBid Preparation & Bid ComparisonBid Approval from Purchase Manager and General Manager - PurchaseCreation of Outline Agreements / Purchase OrdersExpediting for release of Outline Agreement / Purchase OrdersCommunicating Purchase Orders to VendorsCoordinating with Asst. Manager – Supply Operations / Supply Planner for understanding material scheduling prioritiesCommunicating material scheduling priorities to Vendors and expediting with them for supplies as per schedule.Raw Material / Packaging Material bills GRN checking for payment.Forwarding vendor bills to Account Dept. for payment.Coordinating with Tolling Site Coordinator for smooth material supplies.Follow up for C Forms with vendorsFile preparation of Saraswati, Jammu RM/PM opening Stock3. SAP Operator-In AP COE Team (Dec 2011 to Jan 2013)Order Management and executionHandling centralized order management for AP division in BASF Chemical Company.Ensuring orders being booked as per guidelines and following through to execution.Create and send the order acknowledgement to Customer Associates Processing Ex-works orders as per schedulesManaging the overall process of Order and ensuring timely delivery as per schedules.Processing Inter warehouse Stock Transfer purchase orders and Delivery ordersHandling Invoice discrepancies.Monitoring of Customer Order level Discounts (if any) and managing the workflow.

 Create & transmit sales order / purchase order / Stock transfer order / DO Handle stock transfer order processing Create and send the order acknowledgement to customer Follow up the released block order Process order changes Run operational reports: back-orders, incoming SPIES Inform account manager/sales of order deviations Batch Allocation (Picking Process) Pick list print trigger to warehouse Transport Module - VT01, VT02 - TM document create Interbranch / Interwarehouse stock transfers Handle invoice discrepancies Order Status Report (operational) Back up to ensure business processes continues ( Within OD )

 Taking quotation from Vendor Preparing documentation for Technical & Commercial evaluation of offers/tenders received with respect to quality, cost & delivery terms. Preparing documentation for Detail Cost Estimate for Various Projects (Opex & Capex). Drafting PO/Work Orders & Various Contracts. Follows up with vendors to ensure timely delivery of materials. Coordination for Material Management from Warehouse to site & Warehouse to Warehouse/monitoring of GRN/services entry in case of Work Order, Material Reconciliation for Mumbai, ROM & Goa. Process Letter Credit document for Local Purchase Orders. Maintain Daily MIS Report.