Darshana Joshi Email & Phone Number

Bengaluru, Karnataka, India

• Facilitate and improve strategic project management, monitor and control the performance of projects, develop project management methodologies, and implement PPM tools
• Cover compliance training, KPIs, partner performance, DMI metrics, SOWs, and Purchase Orders

Bengaluru, Karnataka, India

• Handling complete accounts including effective use of marketing techniques
• Tally and taxation
• Preparation of representation contracts, purchase agreements, closing statements, leases, and deeds

• Handled end-to-end sales functions, including sales order processing, data entry, invoicing, dispute handling, and liaised with departments, vendors, and customers.
• Prepared technical proposals and documents for tendering and quotation submissions.
• Maintained quotations, sales order databases and vendor/customer/product databases.
• Prepared documents for sales operations and sales reports, and monitored and updated sales information.
• Coordinated and managed sales personnel on proposal submission dates and customers/vendors to process order/delivery schedules.
• Managed responses on product sales escalations.

Greater Seattle Area

• Coordinated and scheduled staff interviews and hiring managers.
• Outline requirements for technical positions and communicate it to applicants.
• Conduct reference checks, phone screens and sourcing of applicants.

• Coordinated a 15-member team in process training and order escalation handling.
• Managing responses to appraisers, clients, and customer service representatives.
• Coordinated activities with supervisors and project managers to respond to client’s requests, and resolved employee performance/training issues.
• Provided feedback to management on improving and streamlining multiple processes.
• Imparted Process and Control Self-Assessment training to new recruits.
• Identified and mitigated weak quartile agents and re-trained them.

Bengaluru Area, India

• Handled promotion of credit cards to the customers in the United States.
• Verify an update customer records.
• Provide business and financial quotations to customers.

Ibm-Advanced Courses, Web Application Development

Bachelor Of Science (B.Sc.), Electronics