Provide advice on information systems strategy, policy, management, and servicedelivery. Execute and document results of software application tests and information andtelecommunication systems tests Certificates, and licenses.

Tech Support Specialist at Staple Retail Store. Supports including but not limited to Installing OS/ Updating OS/ Data backup/ Remote support/ Tech Sales and support.

QA Testing Experts team.

Prepare strategies to maximize router coverage within the university. Project to check all routers and mark them up so the university can guide the student by router location. Check newly installed CISCO routers, and manage inventory.Working on CITRIX align CMX project and Organized and raising tickets on connectivity issues. Co-ordinate with vendor application and update routers

Responsible for Ireland Vodafone Customer’s account solutions and administration, and CRM support Providing support to internal stakeholders (Vodafone Shops in Ireland)Log all queries & manage resolution in a professional & efficient manner. Take a professional view of the customer when resolving issues, looking for trends, and taking action as required with the view of customer satisfaction.

Partner with the store manager and department manager to create action plans to achieve results and grow the business.Understanding and demonstrating product knowledge, selling, and operational skills to maximize sales.Engaging with customers to build relationships and brand loyalty.Working with the Store Manager to develop team members who are committed to creating a great experience for our customers.Oversee assigned division of responsibility and be accountable for results.Support the Department manager and Store Manager to ensure store standards for retail and operations should meet consistently.Assist customers with products, and purchases, and resolve problems if any occurred during or after the sale.