Darshan Patel Email & Phone Number

North York, Ontario, Canada

• Responsible for leading and coordinating all omni-channel activities in the store including ship from store and buy online pickup in store. Responsibilities also include conducting loss prevention procedures related to omni-channel activities and training associates on omni-channel tasks. • Managed a team of about 50 members responsible for fulfilling more than 400 online orders, ensuring timely and accurate order processing, and improving order picking efficiency by 20% through streamlined processes. • Monitored key performance indicators (KPIs) related to online order fulfillment, customer satisfaction, and order accuracy, consistently meeting or exceeding set targets. • Implemented training programs and conducted regular coaching sessions to enhance the skills and productivity of team members, resulting in a 25% reduction in errors. • Oversaw the implementation of safety protocols and maintained a clean and organized work environment, ensuring the safety and well-being of both associates and customers. • Worked with the marketing team to execute promotional campaigns and special offers for online shoppers, contributing to a 10% increase in online traffic and sales during peak seasons.

Vaughan, Ontario, Canada

As OMNI Associates, we handle more than 150 online customer orders. We pick all the items, prepare the order, greet the customer with a smile and put their order in the car carefully. When customers call, as Warehouse associates, we also provide information regarding their order. As OMNI Associates, we take care of customers’ needs by filling a customer’s product order accuratelly.

Brampton, Ontario, Canada

• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems. • Created and maintained web applications with user-friendly interfaces using HTML, CSS, and JavaScript. • Worked with various python libraries such as Pandas and Matplotlib for analysis and manipulation of data. • Wrote Python scripts to parse and load the data into database from the XML and JSON files, and wrote programs for performance calculation by using Numpy. • Developed and optimized SQL queries to interact with relational databases (MySQL) for data storage and retrieval. • Kept up-to-date with industry best practices, emerging technologies, and Python libraries to enhance development processes and product performance.

Ahmedabad, Gujarat, India

• Utilized python to implement unsupervised machine learning techniques for time series anomaly detection of 2TB of unstructured data, which reduced total process time by 10%.• Collected, studied, and interpreted large datasets; conducted reports; performed accurate, successful data management..• Created autonomous scripts to establish a pipeline of automated data run by a SQL database & powered by Tableau.• Tested validity, accuracy and consistency of new and existing intelligence data.• Prepared forecasts and identified trends through data analysis and tracking.• Directed field studies and data collection to support sophisticated analysis.• Compiled current business intelligence data into reports and presentations.• Identified and analyzed business strategy implications for growing companies to increase longevity.• Mined data to uncover insights and identify market trends and inflection points.

Post Graduate, Computer Software Engineering

Bachelor Of Engineering - Be, Computer Engineering, Cgpa-7.99

Passionate about the intersection of hardware and software, I hold a Bachelor's degree in Computer Engineering and thrive on solving.