Darshan Phatak Email & Phone Number

Mumbai, Maharashtra, India

Consultancy startup powered by India's only the second Co-Operative Export firm aiming to simplify the process of international trades to expand overall exports from India.Theme 1: Being a subject matter expert in International Trade Planning, initiated many innovative techniques in sector specific lead generation, Networking with prospects and introducing them to new offerings.Theme 2: Worked as Business Development manager by leading the team of 3 executives that handles sales, operations and post operations of a Consulting business. Built a high-performance commercial agency from scratch. Practical implementation of value stream mapping for efficient standardization using BPMN 2.0 network models.Theme 3: Improved operational performance by superior architecture & management of KPIs (Commercial, Customer Service, Documentation, Operations, Procurement and Finance) 18% Improvement in TAT is achieved within 6 monthsTheme 4: Enhance Customer Experience - Customer Loyalty Program was conceptualized and implemented

Udyog Bhavan, New Delhi

- Consulted top level management including APS and OSD to Minister in the field of strategy execution and Project management- Succesfully implemented Jira Software -an agile project management tool - for work delegation, performance mesurement and effective reporting- Spearheaded the content interpretation mechanism using tableau and Power BI for CIM office• Created departmental procedural manual for Office of Piyush Goyal.• Training on EXIM trade fundamentals given to team members • Actively participated in DPIIT initiatives for reporting competitive analysis of domestic manufacturing• Working along with Director General of Foreign Trade (DGFT) officials for exports promotions measures.

New Delhi Area, India

Consultant for project planning and implementation division for Ministry of Commerce and Industries, Govt. of India

Mumbai, Maharashtra, India

Dashboard creation and Sales funnel making.

Mumbai

Core Responsibilities (Process Excellence Department)• Business Process Reengineering Strategy (BPRS CoE): To focus on process efficiency (cost-time-quality) and stakeholder delight. We developed a 360-degree process design model from the in-hand As-Is model incorporated with ISO Quality Standards. Additionally, conducted process internal audit as per ISO standards. Our team worked with experienced professionals from KPMG for the timely completion of the project. • Digital Transformation Strategy (DTS CoE): To focus on sustainable innovations by optimizing the processes using the latest digital, mobile, enabling technologies and change management. Few projects: Customer and Vendor Portal (including Mobile App), Cluster Strategy, Analytics Dashboards, creating and maintaining masters in the system, Interface of Accounts data and Control Tower for Business Management.• Research & Development Strategy (RDS CoE): To focus on identifying opportunities and gaps in current business processes. Achieved by understanding the pain points of all stakeholders linked with business processes using various tools and techniques. Few projects: Robotic Process Automation (UiPath), Blockchain, Internet of Things (IoT), Gamification Strategy, Balanced Scorecard Strategy, Social Media Strategy, Customer Loyalty Program, and Paperless Office Strategy.• Disruptive Innovation Strategy (DIS CoE): Michael E. Raynor in his book 'The Innovator's Manifesto' said Disruptive innovation is a high risk, high return game that often starts at the bottom of a market and eventually surpasses established market leaders. The primary focus of disruption innovation lab is to take an analogy from a disruptive innovation from not just within the current industry but from any industry around the world. Next is to test the prototype of the solution.Additional: Oracle ERP, Training and Development, Corporate Social Responsibility, Customer Relationship Management (Microsoft Dynamics)

Mumbai Area, India

As a summer intern for Department of Economic Analysis and Research (DEAR), Mumbai Head Office for the project of 'Role of Integrated Farming System in Doubling Farmers' Income by 2022' by conducting a sample survey in Nashik and Sindhudurg districts .The Prime Minister of India gave a call to the nation of doubling farm incomes by 2022. In order to achieve the target , the experts' and researchers' recommendation is collaborated into PM's 7-Point strategy. One of which is development of ancillary activities as a secondary source of income. hence to study the different farming systems is very important aspect in achieving the massive target. In this project 1. Surveyed different income segments of farmers in 2 districts2. Analysed the present determinants of income for farmers 3. Given Suggestions & Recommendations based on the research

Master In Business Administration

Pgdm In Business Design, Innovation And Design Thinking

❍ Design and Management come out as the best partners. Because Design that delivers sustainable solutions will play a significant role.

Bachelor Of Science (Bsc), Educational Statistics And Research Methods

I cleared the program with majoring in Statistics Coursework: Descriptive Statistics, Probability Theory, Probability Distributions.

Jr Collage, Science, A

Activities and Societies: PHYSICS CHEMISTRY MATHS BIOLOGY

S.S.C., Semi English Medeum, 85%