Darshan Shrimankar Email & Phone Number

Toronto, Ontario, Canada

• Maintain IT strategies by planning, identifying, developing, and implementing solutions to meet the needs of the projects while keeping goals aligned with overall company strategy. This includes support and development.
• Assist with the implementation, deployment and operation of information systems and all technology solutions.
• Further develop and optimize current IT operations for efficiency and increased ROI potential.
• Assist programmers with website functionality and development.
• Assist senior management with the direction and facilitation of IT strategic and tactical planning.
• Review all systems specification and make recommendations for the purchase of hardware and software.

Toronto, Canada Area

• Delivering Tier 2 and Tier 3 level technical support to valuable clients along with excellent customer service, troubleshooting and communication skills.
• Managing firm wide (1500+) end point devices including its configuring, maintaining, troubleshooting and upgrading on a timely basis.
• Managing the security of the firm’s endpoints by monitoring and updating AV status, MS patch status, network monitoring, application white-listing and bitlocker drive encryption.
• Providing IT strategies, tactics, recommendations for different technologies, hardware and software as per current and emerging IT trends for growth.
• Sharing knowledge, experience, and information to assist peers for new methods of implementation to save time and cost and increase productivity.
• Troubleshooting and maintaining a rapport with software vendors and consultants.

Toronto, Canada Area

• Providing high level technical support via phone, email, remote and visit to over 1000 clients for Windows OS / MAC based endpoints (Desktops, HP Laptops, Thin clients, Surface Pro tablets etc), MS office, Cisco IP.
• Troubleshooting, training and maintaining security of Document Management systems like Imanage, DM, PDFDocs, Workshare Compare, Wall builder etc for the end users.
• Installing, configuring and maintaining functionality of desktops, laptops, thin clients, printers together with peripheral appendage and software.
• Imaging multiple laptops and desktops simultaneously and updating them with latest antivirus protection, network security, and testing all essential applications before deployment using SCCM Client Centre and.
• Working as a hardware technician to provide setup and support for boardroom equipment using Creston Airmedia application.
• Configuring and maintaining Citrix Hub for iphone and blackberry smart phones for email connectivity.

• Encryption of laptops, desktops and removable storage devices for protection on physical local C: Drive, D: Drive and hidden Windows O/S recovery partitions with compatible and incompatible hardware.
• Unencryption of data that may need to be recovered, migrated or archived for I.T or company reasons.
• Restoring an image to a new or refresh a specified model desktop or laptop from external HD that contain images with Clonezilla application.
• Maintaining images up to date with standard basic software and windows updates.
• Responsible for backing up any data from existing desktop or laptop as the restoration process will wipe out all data on an existing machine.
• Creating an image to an external HD source which can be copied to the local NAS drive on the network along with pushing an image to a desktop or laptop over the network connecting to a SAN.

Edmonton, Alberta

-Fielding technical assistance for the entire college staff, students and other professionals across all the college campuses.-Apply advanced technical and business knowledge to solve application issues that are critical or high-risk.- VPN support and Security via encryption software.- Provide advice and training to users in response to identified.

Edmonton, Alberta

-Fielding technical support for the entire AHS staff, external medical institutes across all the province.-Communicate electronically and in person with users experiencing difficulties to determine and document problems experienced.-Use Microsoft MSRA, Screen Connect, Landesk, Push VNC applications to remotely access client workstations and servers to.

Mumbai Area, India

-Creating and curating content to be disseminated on the Social Platforms.-Designing short-term engagements for the brand.-Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.-Oversee design (ie: Facebook Timeline cover.

Mumbai, India

-Developing long term strategies with the client to arrive at mutually agreeable challenging goals and objectives.-Monitoring and listening conversations about the brand over the web.-Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.-Demonstrate ability to map out marketing strategy.

Advance Diploma In Computer Systems, Computer Systems And Networking Technology

Activities and Societies: CCSAI WanTechnologies Network Design and Test Troubleshooting Telephony Voice over IP Wireless Networks.

Bachelor Of Science In Software Engineering, Computer Software Engineering

SDLC IT Project Management Programming - C++, Java, .NET, PHP, HTML Web Designing Applied Mathematics Computer Networking Hardware.