Developed a Python script utilizing pandas and NumPy to efficiently extract and process patient data from Excel files, then seamlessly integrate it into a PostgreSQL databaseImplemented a data validation script in Python to ensure data integrity during automated transfers from staging tables to final database, executing appropriate SQL queries for updates or insertsEnhanced patient form functionality in a React-based application by modifying existing fields, updating internal method calls, and implementing new API endpoints to ensure accurate data storage and retrievalDemonstrated proficiency in data pipeline development, database management, and full-stack web development using technologies such as Python, pandas, NumPy, PostgreSQL, React, and RESTful APIsGained valuable experience working within a regulated healthcare IT environment, ensuring all data handling and processing met HIPAA compliance requirements

Trained and managed a team of front desk staff, fostering collaboration to enhance service delivery and standards. Ensured proper staffing levels, including interviewing, supervising, training, and scheduling front desk agentsIntegrated and maintained various technology systems, including Wi-Fi networks, digital check-in kiosks, and Point-of-Sale terminalsUtilized data analytics to track rate trends and improve revenue.Assisted the General Manager by handling special requests, group blocking, and unusual circumstances

Use CRM Software to track guest interactions, manage reservations, and process payments.Effectively communicate with guests, both verbally and in writing.Troubleshoot and resolve customer problems independently.Manage hotel staff in other departments.