Darsha Vishvanath Email & Phone Number

Sri Lanka

• Provided excellent service as the primary presence of DreamStart Labs in the Sri Lanka market, supporting partners and groups using the DreamSave app.
• Resolved technical issues promptly, collaborating with the DreamStart Labs team to ensure user satisfaction.
• Educated users on app usage and troubleshooting, ensuring a seamless experience for all stakeholders.

Bambalapitiya, Sri Lanka

• Provided comprehensive guidelines for implementing cloud, hybrid, and on-premises environments for SMB and enterprise-level entities.
• Assessed quality of service level support provided by engineers using business tools and Microsoft products.
• Understanding IT-related business processes in diverse service delivery environments.

Bambalapitiya, Sri Lanka

• Conducted reviews on business process controls, application controls, and IT controls to identify risks and propose solutions.
• Designed work programs using DTTL Methodologies, ISA, and COBIT to meet business requirements.
• Analyzed IT processes in various organizations to ensure compliance and efficiency.

Bambalapitiya, Sri Lanka

• Conducted risk assessments and tested data processing systems to ensure compliance with financial reporting controls.
• Reviewed and recommended security enhancements for firewalls, data encryption, and other security measures.
• Stayed updated on the latest intelligence to anticipate security breaches and protect computer systems.

Negombo, Sri Lanka

• Conducted water quality testing parameters analysis by collecting samples and performing precise calibrations.
• Recorded observed data according to ISO/IEC 17025 standards for final result examination.
• Developed competence in data reading equipment operation and calibration techniques.

Negombo, Sri Lanka

- 03 months training program - (ISO/IEC 17025)

Katunayake, Sri Lanka

• Analyzed sales data and maintained records in compliance with ISO 9001:2008 standards.
• Assisted in merchandising strategies to optimize product placement and increase sales.
• Collaborated with cross-functional teams to implement new merchandising techniques.
• Developed strong analytical skills and attention to detail in a fast-paced environment.

Katunayake, Sri Lanka

Training Program (06 months) - During this period, trained as a laboratory technician.

Wennappuwa, Sri Lanka

• Demonstrated electronic devices to customers, providing detailed specifications and solutions for their needs.
• Assisted in showcasing a wide range of products including laptops, mobile phones, sound systems, and TVs at Softlogic Retail Holdings.
• Collaborated with team members to ensure a seamless showroom experience for customers.
• Utilized excellent communication skills to effectively convey product information and benefits to potential buyers.

M.Sc. In It And Strategic Innovation, Computer/Information Technology Administration And Management

Activities and Societies: Research Module: Analysis of 4D printing technology on solid waste materials to enhance the industrial.

B.Sc. (Hons.) Computer Systems And Networking, Computer Systems Networking And Telecommunications, Upper Second Class Honours (2:1)

Activities and Societies: 1. A good knowledge of LAN/WAN Technologies, Structured cabling, Computer Hardware/Software. 2. A good knowledge.

Higher National Diploma (Hnd) - Network Engineering, Computer Systems Networking And Telecommunications, Distinction (Dn)

Activities and Societies: During HND (Higher National Diploma - Networking)* A coordinated program with the University of Greenwich, I.

G.C.E. Ordinary Level And G.C.E. Advanced Level, Science

Activities and Societies: • National Titration Competition - Chemical Analysis (College of Chemical Sciences, Institute of Chemistry.

General English, English Language And Literature

Program: Young Learners

Primary Education