Key Account Manager
1. Achieved a 150% increase in revenue by strategically introducing innovative solutions, resulting in substantial business growth.2. Increased client satisfaction and sales by 30% through enhanced robocalling stability, driving high-value business acquisitions.3. Achieved a 45% reduction in Google Text-to-Speech (TTS) and server costs, optimizing client workflows and resulting in substantial monthly savings of Rs. 3 lakhs, effectively demonstrating strategic cost management and operational efficiency. 4. Received CEO recognition for designing & leading a week-long training program for 40 employees, tailored to deepen their knowledge of company products and services.5. Led a 6-member team, managing the scheduling of over 300 client proposals and tickets monthly.6. Increased issue resolution speed by 23% by overseeing client operations through the development of dashboards.7. Achieved a 43% reduction in collection time by efficiently generating billing reports and invoices, streamlining processes.