Professional Services Consultant
Current- Identify production issues by investigation, debugging and work with team to deliver fixes in timely manner
- Gathering requirements for new feature requests from clients and working with team on design and implementation and managing project timelines
- Wrote Shell script to gather data model, normalize and consolidate selected ones by SQL query on database
- Generated new reports by fetching data from various data sources using SQL, writing code and scripts in proprietary language
- Worked close to customer and understand open issues and new feature requests, identify root cause and address them by fixing code
- Gather requirements and wrote use cases and respective technical specification to build user interface to generate reports