Professional Services Consultant
Current• Identify production issues by investigation, debugging and work with team to deliver fixes in timely manner• Gathering requirements for new feature requests from clients and working with team on design and implementation and managing project timelines • Wrote Shell script to gather data model, normalize and consolidate selected ones by SQL query on database• Generated new reports by fetching data from various data sources using SQL, writing code and scripts in proprietary language• Worked close to customer and understand open issues and new feature requests, identify root cause and address them by fixing code• Gather requirements and wrote use cases and respective technical specification to build user interface to generate reports