Director, Data Engineering
CurrentData Strategy: Develop and lead the execution of an enterprise-wide data strategy that aligns with business objectives and drives innovation across all departments. This includes identifying key data initiatives, setting priorities, and establishing a clear roadmap for modernizing the organization’s data ecosystem.Data Integration: Design and implement a cohesive strategy for integrating customer data from various touchpoints (Marketing, Product, Sales, and Contact Center), ensuring a unified view of the customer that enables highly personalized and targeted engagement across channels.Audience Strategy & Identity Resolution: Develop a robust audience segmentation strategy and identity resolution framework that leverages first-party, second-party, and third-party data. This approach ensures a comprehensive understanding of customer behavior, preferences, and needs, enabling hyper-targeted marketing efforts and personalized product offerings.Data Infrastructure: Lead the transition to scalable and future-proof data platforms, such as cloud-based Customer Data Platforms (CDPs) and advanced data warehousing solutions, to support evolving business needs, large-scale data processing, and real-time analytics.Collaboration with Business Units: Work closely with executive leadership, Product, Marketing, Sales, and Contact Center teams to ensure the data strategy is aligned with business objectives and that the data infrastructure supports current and future growth, marketing initiatives, and customer engagement strategies.Advanced Analytics, AI/ML Integration: Drive the incorporation of advanced analytics, machine learning, and AI into the data strategy to enable predictive insights, automation, and personalized experiences that enhance customer journeys and improve business performance.Data Governance & Compliance: Establish enterprise-wide governance frameworks to ensure data integrity, security, and compliance with regulatory requirements (GDPR, CCPA, etc.)