Darshit Shah Email & Phone Number

Phoenix, Arizona, United States

Currently leading 3 major PODs of DC Exit - Cloud Migration Driving cost savings exceeding $2 million through successful migration of 15+ legacy applications to cloud.Managing and Leading Gen AI pod responsible for the development of an AI-based fraud detection system using AWS Sagemaker.Implemented a machine learning model for credit scoring that increased loan approval accuracy.Leading & Collaborating cross-functional teams to secure Cloud Migration approvals and ensure the migration meet with security, compliance and other standards.Oversee the implementation of Infrastructure Automation using Terraform.Conducting regular incident reviews and root cause analysis to improve system reliability and reduce downtime.Providing Coaching and Infrastructure Support to the Application team undergoing Migration to cloud.Leading and managing project team in Pega CSS Upgrade / Migration where the Oracle On-prem platform is migrated to AWS Cloud.In Track It – One Servicing coordinated all project elements from delegating tasks and managing resources to communicate with stakeholders which involved integration of five stand-alone legacy applications of Citizens Bank to one.Spearheaded the integration of multiple financial systems, streamlining the data flow and improving reporting accuracy by deploying AI-driven solutions.Facilitated the integration of AI solutions with existing systems and processes.Created Project Charter to document Goals, Scope, Project deliverables and Timelines by aligning with stakeholders.Created weekly Executive Reports of Team’s progress (Gantt Charts) and maintain Project Tracker to ensure project is on track and share status update with the leadership.Coordinated with all the external vendors like Pega, Oracle, AWS Cloud and others to conduct working sessions to resolve the impediments.Created a mitigation plan with the team to address all impediments/dependencies ensuring timelines & budget are not impacted.

Mumbai, Maharashtra, India

Worked in dual role capacity as a Project Management Consultant and Scrum Master.Mentoring, Coaching and Leading the cross-functional teams consisting of Business / Product Managers, Software Engineers, Analysts and Testers using Agile framework and Scrum methodologyLed Agile transformation by mentoring as a change agent for Agile, SAFe implementation for 6 teams.Established a Central Engagement Team to facilitate engagement model for application teams to engage API, WSM, DataPower, and MQ support teams for their development and consulting needs.Ensuring scope and schedule of the projects are achievable within the given time and budget.Collaborated with Business, Development Teams, and BA for removing impediments and helping development team to clarify their queries.Provide hands-on guidance/coaching and motivation to scrum teams through all phases of Agile development and minimizing distractions to keep team focused.Foster collaboration amongst teams to help drive project delivery, enabling continuous process improvements and ensuring solutions are aligned to organizational strategy and vision.Used JIRA to maintain the product backlog and sprint backlog and to create and track user stories.Utilized Confluence to maintain the project documents.Working closely with Product Owners, coordinating Product Backlog Grooming/refinement and story estimation.Led and coached Product Owners to improve story writing, feature discovery, and requirements gathering process, leading to an increase in customer satisfaction and a decrease in time-to-delivery.Environment: Agile, Jira, Confluence, Slack, Spring Boot, Microservices, ServiceNow, AWS, and Java.

Mumbai

Actively involved in formulating and defining systems scope and objectives based on the business needs, a thorough understanding of business systems and industry standards.Followed an extremely light and efficient Agile Scrum Methodology, adapted to be most easily applied.Contributing to project planning, budgeting, and overall strategy.Conducting and presenting a feasibility analysis for proposed projectsMapped process activities to identify shortfalls and identify options to rectify operational inefficiencies.Coordinated with third party development teams in documentation & ensuring compliance to coding standards, code reviews and control gates.Analyzing project data and producing insights to optimize performance by conducting work-effort estimationPreparing, reviewing, and maintaining project documentation and reports.Organized and presented information about projects, corporate strategies and upcoming projects to stakeholders.Participated in sprint plans, code reviews, and daily stand-ups. Continuous coordination with the team during different phases of application development. Involved in all phases of SDLC including requirement collection, design, analysis, development, and deployment of the application.Worked on Incident Management, Problem Management, and Change Management.Facilitated Scrum Daily Standup, Product Backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.Build relationships and collaboration with Globally Distributed Cross-Functional partners (like Business, Product, Technology, Design, Architecture, Legal, Compliance, etc.)

Mumbai Area, India

Conducted a detailed a Training Need Analysis and develop end-to-end yearly learning calendarIdentified the learning gaps in the employees.Created solutions that are focused on creating experiential learning environment by involving various simulations, activities, games, role plays and various other experiential learning techniques.Being an Instructional Designer prepared impactful and engaging content.Conducted soft skills and behavioral skills trainings for employees at different levelsUsed my excellent communication skills to listen to, observe and present issues facing the team to the management and seek quick intervention.Coached teams to deliver the maximum business value at scale.Facilitated team events.Environment: MS Office Suite

Mumbai Area, India

Responsibilities shouldered : • Leadership training• Coaching and Mentoring• Customer Service Excellence• Effective Communications Skills• Neuro-Linguistic Programming• Team Effectiveness and Team building• Time Management / Planning and Prioritization• Professional Effectiveness• Training and Facilitation Skills• Change Management• Corporate Grooming and Business Etiquette• Conversation Skills