Darshna Pillai Email & Phone Number

Leuven, Flanders, Be

Leuven, Flemish Region, Belgium

Region Focus : EMEAProduct Focus : Mimics Innovation Suite & OrthoView Responsible for pre-sales initiation with customers in the Medical Device Companies segment.

Region focus : Australia & New Zealand. Responsible for all external and internal communications for Materialise Devices (Osteotomies & Implants - Hip and Shoulder).Handles case management and inside sales tasks and responses.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsible for these product/service lines : Materialise OEM partners (Shoulder : DJO, DPS, Knee : ZimmerBiomet) & Materialise Osteotomies (EU).Engage with customers to provide product and service information and resolving product and service problems.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Role : Conversion Engineer for the Medical Services Department.My role focused on using Materialise's software to convert 2D medical images (CT/MRI) to generate a 3D view as well as to achieve pre-surgery planning points on the 3D bone models. Specifically done for total knee replacement cases.