Experienced Data Analyst with a strong background in IT, I have experience with ETL tools and data visualization such as Power BI, SQL, SQL Server Integration Services (SSIS), Power Query, Excel, DAX and Google Looker.I am extremely organized and calm, especially in complicated situations, and this allows me to work under pressure and generates better results in my daily tasks. I am a professional attentive to details organized and have analytical skills, which allows me to achieve qualitative and assertive results.Currently contributing as a Data Analyst at Master Appliance Services, I executed advanced analyses where I could reduce by about 9% the need for Technicians to return to customers due to lack of replacement parts, by creating a “smart van stock list”, increasing the sales and attending to more customers, which incurred in more profit to the business.In previous roles at the Attorney General's Office of Ceara's State, I excelled as a Data Support Analyst and Senior Network Engineer with an emphasis on Data Analysis, showcasing expertise in monitoring the network using visualization tools. The real-time dashboards were responsible for preventing bottleneck-related issues and reducing the time for action against network faults.Technical skills:o Power BI and Power Query, DAX, Google Lookero Database: SQL (MySQL, DBeaver, Workbench)o Advanced MS Excelo ETL: SQL Server Integration Services (SSIS)o Google Analyticso Dashboards, Data Visualization