Daniel Darugna, Pmp ☁
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Daniel Darugna, Pmp ☁ Email & Phone Number

Associate Manager CRM and Loyalty at Merkle DACH
Location: Zürich Metropolitan Area, Switzerland 8 work roles 2 schools
1 work email found @senior.com.br LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Associate Manager CRM and Loyalty
Location
Zürich Metropolitan Area, Switzerland
Company size

Who is Daniel Darugna, Pmp ☁? Overview

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Daniel Darugna, Pmp ☁ is listed as Associate Manager CRM and Loyalty at Merkle DACH, a with 1213 employees, based in Zürich Metropolitan Area, Switzerland. AeroLeads shows a work email signal at senior.com.br and a matched LinkedIn profile for Daniel Darugna, Pmp ☁.

Daniel Darugna, Pmp ☁ previously worked as Associate Manager CRM & Loyalty at Merkle Dach and Salesforce Solution Architect and Program Manager at Merkle Dach. Daniel Darugna, Pmp ☁ holds Mba In Project Management, Project Management from Inpg Business School.

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Email format at Merkle DACH

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*@senior.com.br
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Profile bio

About Daniel Darugna, Pmp ☁

With a rich background spanning over two decades, I am an accomplished professional deeply driven by the realms of CRM, innovation, and technology. My unwavering belief in the symbiotic power of these elements fuels my commitment to optimizing efficiency and driving profitability.Throughout my dynamic career, I have excelled in pivotal areas such as Partner Management, Go-To-Market, Consulting, Marketing, PMO, Delivery, and Customer Support. My track record speaks to my proficiency in delivering cutting-edge IT solutions across diverse industries. I specialize in fine-tuning business processes, leveraging my expertise in consulting services, orchestrating Partner & Sales processes, and constructing insightful dashboards and reports that catalyze business outcomes.My passion for CRM processes is underscored by multiple Salesforce certifications, and my skills extend to adept program and project management, business process mapping, and the adept presentation of crucial business KPIs, encompassing Revenue, Cost, Profitability, and ROI.Eager to make an immediate impact, I am enthused about the prospect of steering effective communication among C-Level executives, technology leadership, and the broader organization. My acumen in refining technology organizational structures, aligning with strategic vision and direction, mirrors the objectives outlined in your organization.

Listed skills include Microsoft Project, Itil, Erp, Microsoft Sql Server, and 10 others.

Current workplace

Daniel Darugna, Pmp ☁'s current company

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Merkle DACH
Merkle Dach
Associate Manager CRM and Loyalty
Zürich, ZH, CH
Website
Employees
1213
AeroLeads page
8 roles

Daniel Darugna, Pmp ☁ work experience

A career timeline built from the work history available for this profile.

Associate Manager Crm And Loyalty

Zürich, Zh, Ch

Associate Manager Crm & Loyalty

Current

Zurich, Switzerland

Jun 2024 - Present

Salesforce Solution Architect And Program Manager

Zurich, Switzerland

Oct 2022 - Jun 2024

Project Manager & Application Architect

Switzerland

Oct 2020 - Sep 2022

Crm Certified Consultant

Zurich, Switzerland

• Leading consultative engagements with clients on the technical and business challenges related to their needs • Serve as a Trusted Advisor, drive conversations with our customer’s IT and Business Stakeholders armed with best practices • Presenting high-level overviews of the Salesforce architecture and integration capabilities • Analyze customers as is processes and make to be propositions • Implementing Small, Medium and Enterprise Salesforce solutions • Provide hands on configuration and customization of the Salesforce product in all declarative tasks • Identify opportunities to leverage the Salesforce platform and various integration tools • Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success • Troubleshoot key customer implementation issues and drive to successful resolution • Managing multiple client engagements and working with associated team members

May 2017 - Sep 2022

Program/Project Manager

Blumenau E Região, Brasil

• Leading a team of sixteen people to sell and deliver IT projects for Anheuser-Busch InBev in Brazil.• Managing the tax optimization program as Brazil has one of the most complex tax regulation in the world. • Monitoring, leading and motivating the team• Initiate and track mitigation actions to ensure results as intended• Presented financial KPI's, progress and additional analysis for the board (monthly)• Status Reporting to client business and IT teams (Usually weekly)• Collaboration with Sales team on a daily basis• Definition of work packages, schedule, budget and resource pool• Understanding client needs and respective effort required to delivery (internal team & partners).• Responsible for the area budgetMain Achievement: Delivered the most important IT project for AB INBEV in 2015. It was a very critical project because it involved around 11 billion Brazilian Reais in taxes after the government has changed the way beverages taxes are calculated completely

Dec 2014 - Jul 2015

Go To Market Executive / Corporate Project Manager

Blumenau

• Turning great ideas into successful businesses in the Brazilian market.• Part of the team that have improved and implemented the stage-gate process between the idea generation, marketing plan, selection and prioritization, strategic alliance, launch strategies and tracking the market results.• Developing product candidates’ financial indicators such as ROI, IRR, PAYBACK and BREAK EVEN.• Project management• Follow up and tracking specific measures to take proactive actions in order to reach results.• Track of Performance and Process efficiency from the development until the sales maturity stage of the product life cycle. (3 years after launch).• Market analysis for feasibility studies• Presenting and pitching business ideas to the board of directors in order to obtain the proper investments• Make-Or-Buy studies and analysis• Controlling the budget and sources of revenue in order to ensure the planned profitability• RFP development and/or executing the processes to select partners or strategic alliances (ex. IBM, Salesforce)• Leading meetings to build the Business Model Canvas

Aug 2011 - Dec 2014

Erp Consultant / Project Manager

Virtual Age By Totvs

Brasil

• Managing ERP implementation projects, in the textile segment (Retail and Wholesale)• Monitoring, targeting and motivating the project team• Modeling business processes using BPMN notation, identifying opportunities for process improvement in customers businesses• Coordination of the development team in order to meet specific needs (Ensure data quality using data validations, triggers, workflows)• Creating meaningful Dashboards and Reports• Definition of work packages, schedule, budget and resource pool• Developing data import scripts for new clients (Oracle; PL/SQL). Worked remotely when living in Italy (2009)

Jan 2006 - Aug 2011
2 education records

Daniel Darugna, Pmp ☁ education

Mba In Project Management, Project Management

Inpg Business School

Education record

The Dale Carnegie Course
FAQ

Frequently asked questions about Daniel Darugna, Pmp ☁

Quick answers generated from the profile data available on this page.

What company does Daniel Darugna, Pmp ☁ work for?

Daniel Darugna, Pmp ☁ works for Merkle DACH.

What is Daniel Darugna, Pmp ☁'s role at Merkle DACH?

Daniel Darugna, Pmp ☁ is listed as Associate Manager CRM and Loyalty at Merkle DACH.

What is Daniel Darugna, Pmp ☁'s email address?

AeroLeads has found 1 work email signal at @senior.com.br for Daniel Darugna, Pmp ☁ at Merkle DACH.

Where is Daniel Darugna, Pmp ☁ based?

Daniel Darugna, Pmp ☁ is based in Zürich Metropolitan Area, Switzerland while working with Merkle DACH.

What companies has Daniel Darugna, Pmp ☁ worked for?

Daniel Darugna, Pmp ☁ has worked for Merkle Dach, Nexell Gmbh, Hbsis Soluções Em Ti Ltda, Senior Sistemas, and Virtual Age By Totvs.

How can I contact Daniel Darugna, Pmp ☁?

You can use AeroLeads to view verified contact signals for Daniel Darugna, Pmp ☁ at Merkle DACH, including work email, phone, and LinkedIn data when available.

What schools did Daniel Darugna, Pmp ☁ attend?

Daniel Darugna, Pmp ☁ holds Mba In Project Management, Project Management from Inpg Business School.

What skills is Daniel Darugna, Pmp ☁ known for?

Daniel Darugna, Pmp ☁ is listed with skills including Microsoft Project, Itil, Erp, Microsoft Sql Server, Sql, Uml, Sistemas Operacionais, and Oracle.

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